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If you suspect your account has been compromised, we can deactivate the compromised account for 7 days after a phone number verification.

To extend the deactivation period, you will need to submit the required documents: Certificate of Use Agreement from your service carrier, and Certificate of Alien Registration

* Account Compromise Report (download)
* Please note that you must submit a report within 14 days of the compromise.
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Enter the email address registered with the Kakao Account which you have not signed up for.