Kakao Customer Service Main
- If you suspect your account has been compromised, we can deactivate the compromised account for 7 days after a phone number verification.
To extend the deactivation period, you will need to submit the required documents: Certificate of Use Agreement from your service carrier, and Certificate of Alien Registration
* Account Compromise Report (download)
* Please note that you must submit a report within 14 days of the compromise.