You have to go through email verification to reactivate your Kakao Account.
If you are unable to receive emails to your Kakao Account email address, please contact our Customer Service with the following information:
- Kakao Account email address
- Reason you are unable to receive the verification email
- Phone number used to sign up for Kakao Talk
- Kakao Story profile name
- Kakao services you have used
If the above information match your Kakao Account information, we will be able to help you reactivate your Kakao Account with a new email address after receiving required documents including the certificate of use agreement issued by your mobile service carrier.
Please note that if the information you have provided do not match your Kakao Account information, you cannot reactivate your Kakao Account or change your email.