Kakao Customer Service Main
Select a stopover station by clicking "Via" in addition to the departure and arrival stations. KakaoMetro will show you the quickest and simplest route via the stopover station. If you want to check other routes than the routes given by KakaoMetro, try setting a stopover station. (You can set only one stopover station.)
◇ How to set a stopover station
- Select the departure station in the map. > Select a stopover station. > Select an arrival station.
The default arrival schedule is based on realtime info. You can change the service setting to get timetable info.
◇To set the arrival time setting
Menu on the top left corner of subway map > Settings > Realtime Results
For routes where express trains run, Kakao Metro considers both the express schedule and the general schedule to provide the most efficient search result.
Arrival Alarm will give you a vibrate notification when you have one stop left before getting off/transferring. Now you will never miss your stop even on unfamiliar routes!
◇Kakao Metro provides more accurate arrival alarms by tracking the station where the user is currently located via the station's wifi information.
◇Setting Arrival Alarm
Set departure and arrival stations > See search result > Click the alarm button
-You can set one arrival alarm at a time.
-The arrival alarm works more accurately in the 3G/LTE environment.
-You can only set alarms for stations within 1 hour distance.
-If the station's wifi information is lost for more than 10 minutes en route, the arrival alarm will be turned off.
You can save the Favorites list from your phone to your Kakao Account. In case you change your phone, you can retrieve your Favorites list backed up in your Kakao Account on your new phone right away.
(*Only available to users who log in with their Kakao Account)
◇How to back up Favorites
Tab the menu on the top left corner of the subway map > Settings > Favorites Back-up
-How to export Favorites : Save the Favorites list on your phone to your Kakao Account. If you have exported a Favorites list before, you should delete it first to back up the latest Favorites.
-How to import Favorites : Delete Favorites on your current phone and retreive the latest backed-up Favorites.