Kakao Customer Service

KakaoTalk

Are you unable to check emails sent to the email address used for Kakao Account for the following reasons?

1. Have you made a mistake when typing the email to create your Kakao Account?
Please check if you have entered a wrong ID or mail domain (@daum.com or @daum.met) in your email address.
2. Have you signed up for a Kakao Account using a random email address you don't actually use?
3. Are you unable to access the email address used for Kakao Account because the email service has been terminated or you have deleted the account?

In this case, you can change your Kakao Account email to an active account and get verification. Please go to the Kakao Account menu on the Kakao Talk or Kakao Story app.

- Kakao Talk app > More > Edit Profile > Kakao Account
- Kakao Story app > More > Edit Profile > Kakao Account

Tap the "Change Email" and you can change your Kakao Account email to an active email address.



If you can't find the "Change Email" link or cannot log in because you forgot your password, please contact our Customer Service. We wll help you change your email after verifying some information.