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General Main

1 What can I check from the Notifcation Center?

In the Notification Center, you can view the list of comments/likes on your post, get notifications for friends' birthdays and important notices.
2 Do I get birthday notifications for all my friends?

No, you will only receive notifications for those who have entered their birthday information on KakaoStory and enabled the option to display their birthday on KakaoTalk profile.

(To enable/disable this option, go to KakaoStory > Settings > Link KakaoTalk Profile > Birthday)
3 For how long are the messages stored on the server?

KakaoTalk stores messages on the server for users who cannot check messages immediately.
These messages will be stored on the server for 2-3 days and will then be deleted permanently from the server for your privacy.

Please note that you may not be able to check your messages if you turn off your phone or you are not connected to a network for more than 2-3 days.
Also, if you do not log in to KakaoTalk Desktop for more than 3 days, you may not be able to check messages delievered during that time on your mobile from your desktop.
4 What is a KakaoTalk ID?

KakaoTalk ID is an identification username to be used in place of a phone number. Users can easily search and add friends by KakaoTalk IDs instead of by phone number.
5 How do I find a friend using his/her ID?

Go to Find > ID Search to search for a friend using his/her KakaoTalk ID.
6 How do I add friends to or remove them from Favorites?

KakaoTalk allows you to add close friends to your Favorites list. To add a friend to Favorites, tap the star icon on your friend's mini-profile. To remove a friend from Favorites, deselect the star icon.

You can also edit your friends list by tapping the Edit button in the Friends tab.
7 Will my phone number be compatible with KakaoTalk? Is the service available worldwide?

KakaoTalk is available in 230 officially registered international country codes. Please select the correct code for your country, then enter your phone number (without the country code), and then continue through the SMS verification process. If the default country code is not correct, choose the correct country and the respective code will appear at the top of the page.
8 I don't receive push notifications.

1) If push notifications are currently disabled:
Go to your iPhone Settings > Notifications > KakaoTalk and check if the Sounds and Show in Notification Center options are enabled.

Once you change the notification settings, please enable the Airplane Mode for 30 seconds before disabling. Then run your KakaoTalk app again.

2) If you have enabled notifications for KakaoTalk in your iPhone Settings and are connected to a Wi-Fi network, but still not receiving push notifications:
Make sure that the TCP port 5223 is open to TCP traffic for notifications to work. Please contact your network administrator to check whether the TCP port 5223 is blocked by the Wi-Fi firewall.
For more information on notification settings, please visit the link below. http://support.apple.com/kb/HT3576?viewlocale=en_US

3) If your iPhone/iPod is unlocked or jailbroken: Install "PushFix" to enable push notifications on your iPhone/iPod.
9 My push notifications are slow.

Even when KakaoTalk push notifications are enabled, they may not appear 100% of the time. This is especially the case when the network is changing (Wi-Fi to 3G or vice versa). Push notifications can be lost or delayed in delivery at this time. As iPod Touch devices work only with Wi-Fi, when they are on sleep-mode, push notifications will arrive in 15 minute intervals.
10 Is it free to make phone calls from KakaoTalk?

Making a regular phone call by tapping the phone number in your friend's mini profile allows you to make a call without going into your device Contacts. You will be charged for the call according to your service plan.