Kakao Customer Service Main
KakaoTalk allows you to add close friends to your Favorites list. To add a friend to Favorites, tap the star icon on your friend's mini-profile. To remove a friend from Favorites, deselect the star icon.
In a chatroom, tap the triple-lined menu on the top-right corner, tap "+ Invite” and select a friend.
Tap the profile picture of the person to open the mini-profile and select Add Friend.
OR - In the chatroom, tap the triple-lined menu on the top-right corner and you will see the participants in your chat. A question mark will appear on the profile picture of any participant who is not on your friends list. Tap the silhouette button to add the user to your friends list.
This number indicates the number of friends who have not yet read a message. The number will disappear when all of your friends have checked the message.
To save chats from a chatroom, and tap the on the top-right corner of the chatroom.
Then tap the gear-shaped icon on the bottom and select [Export Messages].
You can choose from [Send Text Only] or [Save All Messages to Internal Storage].
Making a regular phone call by tapping the phone number in your friend's mini profile allows you to make a call without going into your device Contacts. You will be charged for the call according to your service plan.
KakaoTalk is available in 230 officially registered international country codes. Please select the correct code for your country, then enter your phone number (without the country code), and then continue through the SMS verification process. If the default country code is not correct, choose the correct country and the respective code will appear at the top of the page.
You can continue to use KakaoTalk for free by connecting to Wi-Fi. Otherwise, you will be charged a fee according to the roaming charges determined by your wireless carrier.
Your app may take a longer time to launch if you have too many chatrooms or unread messages. Please make sure to check all unread messages and leave your chatrooms once you finish chatting with your friends.