Kakao Customer Service Main
Please check the following:
- You may not receive notifications if your network is disconnected or unstable. In this case, go to your device settings to check your network connection.
- In your device settings, go to Sound to check your notification and vibration settings. You may not receive notifications if your notification and vibration settings are turned off.
- In your KakaoTalk, go to More > Settings > Notifications and make sure that Message Alerts, Sounds and Vibrate options are enabled. If they are disabled, you may not receive notifications.
In the Chats tab, tap the Edit button on the top-right corner. Then select a chatroom you wish to leave and tap the Leave button on the top-right corner.
OR - In the chatroom you wish to leave, tap the three-lined menu on the top-right corner and tap Leave at the bottom.
In your group chatroom, tap the triple-lined menu on the top-right corner and you will see a bell icon on the bottom. Tap the bell icon to turn off notifications and you will no longer receive notifications from that chatroom. If you wish to turn on the notifications, just tap the bell icon.
If you turn off notifications for a group chatroom, a crossed-out bell icon will appear in your chatrooms list.
Go to More > Settings > Notifications and disable New Group Chat Alerts to no longer receive notifications from new group chats.
Tap the red icon on the left side of the message or multimedia content to delete or re-send the message.
Tap the triple-lined button on the top-right corner in the chatroom, tap the gear-shaped button and select Delete All Chat Messages to delete all your chat history in the chatroom.
If you have forgotten your passcode, you need to delete and reinstall KakaoTalk.
Please note that your data cannot be restored.
You can share photos, videos, voice notes, your device contacts, URL links, locations and your friends' KakaoTalk profiles with other users.
You can send up to 5 minutes of voice note and 300MB of video.
KakaoTalk is available for all devices running Android OS 2.3 or later.