Kakao Customer Service Main
Paid Items Category
Paid Items Main
You can purchase emoticons and themes in the Item Store. Check out the new emoticons and themes every week in the Item Store!
* To move to the Item Store:
Go to More > Item Store, or tap the smiley face in the text field in your chatroom and then tap the “+” icon on the emoticon tab.
1. Go to the Item Store and choose an emoticon or a theme.
2. Check out the details page of the item and tap the “Send Gift” button.
3. Choose a friend.
4. The gift will be sent to your friend with a gift message.
* You cannot send an emoticon or a theme if:
- the recipient is not your friend,
- the recipient already owns the item, or
- the recipient is using a BlackBerry, Bada or Windows Phone.
If you create a Kakao account, you can restore your purchased items even if you change your device or phone number by logging in with your Kakao account.
* To create your Kakao account:
Go to More > Settings > Kakao Account.
NOTE: Your items cannot be restored if you unregister from KakaoTalk.
A customized theme is a theme that you can create yourself, whereas a KakaoTalk theme is a paid theme that you can purchase from the Item Store.
You can manage your purchased themes in More > Settings > Themes.
If the theme was not downloaded and installed properly, it will not be displayed in Themes.
Please make sure you complete the download and installation after you purchase a theme.
To complete the download and installation of a theme, go to Item Store > My Items.
There is no expiration date on the themes that you have purchased.
However, some themes may not be displayed properly after updating your app.
Paid emoticons include stickers, animated emoticons/stickers and sound emoticons featuring popular characters or celebrities. You can purchase them now in the Item Store.
To see the list of your purchased items, go to Item Store > My Items.
If the download was not completed, you can download the emoticon again in Item Store > My Items.
Creating a Kakao account is not required. However, if you connect to Kakao account using your primary email address, you will be able to easily transfer your animated emoticons in case of number or device changes.
Your purchased items may be deleted if you replace your device or change phone number without connecting to Kakao account.