The expiration date for coupons received varies depending on the items.
You can check the expiration date for each item by going to [More > Settings > Privacy > Gift Box] or [Gift Shop > 선물함 > 받은 선물함].
Delivery items are generally valid for 7 days. If you do not enter your shipping address within the expiration date, the order will be cancelled automatically.
Gift vouchers are valid for 60 days and gift certificates are valid for 90 days.
The expiration date for coupons can be extended twice within original time period of validity after issue: Gift vouchers: within 180 days / Gift certificates: within 270 days
However, the expiration date for 0 Won gift certificates offered temporarily and promotion related products may be subject to different terms than general products.
(Please note that there may be a difference in policies and procedures in accordance with the vendors' policies. Please refer to Terms & Conditions of the individual vendors for further information.)
Please refer to the below contacts if your coupon has expired or if you have any inquiries regarding refunds.
Gifticon (기프티콘) : 1800-0133 (09:00-18:00 weekdays)
Giftishow (기프티쇼) : 1588-6474 (09:00-18:00 weekdays / lunch hours: 12:00-13:00)
Gifting (기프팅) : 1666-5046 (09:00-18:00 weekdays)
Cootoo (쿠투) : 1566-2226 (09:00-18:00 weekdays)
카카오 구매하기 : 1544-2431 (10:00-19:00 weekdays)
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