I entered correct Kakao Account information, but got a message that the email address and password do not match.
If you get a message that the email address and password provided do not match even though you provided correct information, your Kakao Account email or password may have been saved inaccurately.
Click "Forgot your email address or password?" and try resetting your password by tapping on the link.
If you still get the same message after you have completed password reset and attempted to log in with a new password, it is possible that your account has been suspended. Please contact our Customer Service with your Kakao Account email, and we will be able to check the status of your account.
Can’t find what you need?