I want to report messages sent by the host or other participants in an Open Group Chat where I participate.
If you receive a message that violates KakaoTalk Operation Policy from a person in an Open Group Chat, please report it according to the following steps. The complainant’s personal information will not be disclosed to the reported person to protect his/her privacy.
◼︎ If you want to remove the reported person in the chatroom after reporting
1) Select [Remove & Report] on the reported person’s profile screen.
2) Select [Remove & Report].
3) You can select up to 5 messages for reporting on the Report Message page.
4) Select [Report] at the bottom.
5) Check ‘Reasons for Reporting’ on the Report Profile page.
6) Select [Complete].
[Important!]
• The reported message will be sent to a relevant Kakao team.
• The reported person will not be allowed to participate or chat in the Open Chat.
[Other]
• Please see here to check if KakaoTalk Operation Policy is violated.
◼︎ If you want to hide the reported message after reporting
1) Press and hold the chat bubble you want to hide and select [Hide].
2) Check ‘Hide & Report’ on the Hide pop-up and select [OK].
3) Check ‘Reasons for Reporting’ on the Report Profile page.
4) Select [Complete].
[Important!]
• The reported message will be sent to a relevant Kakao team.
[Other]
• Please see here to check if KakaoTalk Operation Policy is violated.
◼︎ If you want to remove the reported person in the chatroom after reporting
1) Select [Remove & Report] on the reported person’s profile screen.
2) Select [Remove & Report].
3) You can select up to 5 messages for reporting on the Report Message page.
4) Select [Report] at the bottom.
5) Check ‘Reasons for Reporting’ on the Report Profile page.
6) Select [Complete].
[Important!]
• The reported message will be sent to a relevant Kakao team.
• The reported person will not be allowed to participate or chat in the Open Chat.
[Other]
• Please see here to check if KakaoTalk Operation Policy is violated.
◼︎ If you want to hide the reported message after reporting
1) Press and hold the chat bubble you want to hide and select [Hide].
2) Check ‘Hide & Report’ on the Hide pop-up and select [OK].
3) Check ‘Reasons for Reporting’ on the Report Profile page.
4) Select [Complete].
[Important!]
• The reported message will be sent to a relevant Kakao team.
[Other]
• Please see here to check if KakaoTalk Operation Policy is violated.
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