I want to report a message sent by the participant in the 1:1 Open Chat that I host.
If you receive a message that violates KakaoTalk Operation Policy from a user in a 1:1 Open Chat, please report it according to the following steps. The complainant’s personal information will not be disclosed to the reported person to protect his/her privacy.
◼ If you want to stay in the chatroom after reporting
1) Select [Quit Chatting & Report] on the reported person’s profile page.
2) Select [Quit Chatting & Report].
3) You can select up to 5 messages for reporting on the Report Message page.
4) Select [Report] at the bottom.
5) Check ‘Reasons for Reporting’ on the Report pop-up.
6) Select [Complete].
[Important!]
• The reported message will be sent to a relevant Kakao team.
• The reported person will not be allowed to participate or chat in the Open Chat.
[Other]
• Please see here to check if KakaoTalk Operation Policy is violated.
◼ If you want to leave the chatroom after reporting
1) Open Side Menu on the right side of the chatroom and select Report & Leave.
2) You can select up to 5 messages for reporting on the Report Message page.
3) Select [Report] at the bottom.
4) Check ‘Reasons for Reporting’ on the Report pop-up.
5) Select [Complete].
[Important!]
• The reported message will be sent to a relevant Kakao team.
• You can no longer participate in this Open Chat, your conversations will be deleted, and the chatroom will disappear from the Chats list.
[Other]
• Please see here to check if KakaoTalk Operation Policy is violated.
◼ If you want to stay in the chatroom after reporting
1) Select [Quit Chatting & Report] on the reported person’s profile page.
2) Select [Quit Chatting & Report].
3) You can select up to 5 messages for reporting on the Report Message page.
4) Select [Report] at the bottom.
5) Check ‘Reasons for Reporting’ on the Report pop-up.
6) Select [Complete].
[Important!]
• The reported message will be sent to a relevant Kakao team.
• The reported person will not be allowed to participate or chat in the Open Chat.
[Other]
• Please see here to check if KakaoTalk Operation Policy is violated.
◼ If you want to leave the chatroom after reporting
1) Open Side Menu on the right side of the chatroom and select Report & Leave.
2) You can select up to 5 messages for reporting on the Report Message page.
3) Select [Report] at the bottom.
4) Check ‘Reasons for Reporting’ on the Report pop-up.
5) Select [Complete].
[Important!]
• The reported message will be sent to a relevant Kakao team.
• You can no longer participate in this Open Chat, your conversations will be deleted, and the chatroom will disappear from the Chats list.
[Other]
• Please see here to check if KakaoTalk Operation Policy is violated.
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