I want to report messages sent by the host or other participants in the Open Group Chat where I participate.
If you receive a message that violates KakaoTalk Operation Policy from a person in an Open Group Chat, please report it according to the following steps. The complainant’s personal information will not be disclosed to the reported person to protect his/her privacy.
◼︎ If you want to stay in the chatroom after reporting other participant(s)
1) Select [Block] on the reported person’s profile screen.
2) Select [Block & Report].
3) You can select up to 5 messages for reporting on the Report Message page.
4) Select [Report] at the bottom.
5) Check ‘Reasons for Reporting’ on the Report pop-up.
6) Select [Complete].
[Important!]
• You can report the host only by leaving the chatroom. Please refer to ‘How to report the host or other participants’ below.
• The reported message will be sent to a relevant Kakao team.
• Every message from this participant will be blocked. You are unable to cancel what you reported after reporting.
[Other]
• Please see here to check if KakaoTalk Operation Policy is violated.
◼ If you want to leave the chatroom after reporting the host or other participant(s)
1) Open the Side Menu on the right side of the chatroom and select the Report & Leave menu.
2) You can select up to 5 messages for reporting on the Report Message page.
3) Select [Report] at the bottom.
4) Check ‘Reasons for Reporting’ on the Report pop-up.
5) Select [Complete].
[Important!]
• The reported message will be sent to a relevant Kakao team.
• You can no longer participate in this Open Chat, your conversations will be deleted, and the chatroom will disappear from the Chats list.
[Other]
• Please see here to check if KakaoTalk Operation Policy is violated.
◼︎ If you want to stay in the chatroom after reporting other participant(s)
1) Select [Block] on the reported person’s profile screen.
2) Select [Block & Report].
3) You can select up to 5 messages for reporting on the Report Message page.
4) Select [Report] at the bottom.
5) Check ‘Reasons for Reporting’ on the Report pop-up.
6) Select [Complete].
[Important!]
• You can report the host only by leaving the chatroom. Please refer to ‘How to report the host or other participants’ below.
• The reported message will be sent to a relevant Kakao team.
• Every message from this participant will be blocked. You are unable to cancel what you reported after reporting.
[Other]
• Please see here to check if KakaoTalk Operation Policy is violated.
◼ If you want to leave the chatroom after reporting the host or other participant(s)
1) Open the Side Menu on the right side of the chatroom and select the Report & Leave menu.
2) You can select up to 5 messages for reporting on the Report Message page.
3) Select [Report] at the bottom.
4) Check ‘Reasons for Reporting’ on the Report pop-up.
5) Select [Complete].
[Important!]
• The reported message will be sent to a relevant Kakao team.
• You can no longer participate in this Open Chat, your conversations will be deleted, and the chatroom will disappear from the Chats list.
[Other]
• Please see here to check if KakaoTalk Operation Policy is violated.
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