I want to memorialize the Kakao Talk account of a family member who has passed away.
With deepest sympathy…
In case a user passes away, KakaoTalk offers two options for the person's account based on the will of the user's family: unregistration or a memorial profile.
• Unregistration from Kakao Talk
When the family chooses unregistration, the user's account will be marked as "Unknown" just like other unregistered accounts, and the account will be deleted permanently.
• Memorial profile
If the family wants to memorialize the private chatroom and the profile, they can contact the Customer Service and request that the account be switched to a memorial profile.
What is a memorial profile?
In case a user passes away, KakaoTalk offers two options for the person's account based on the will of the user's family: unregistration or a memorial profile.
• Unregistration from Kakao Talk
When the family chooses unregistration, the user's account will be marked as "Unknown" just like other unregistered accounts, and the account will be deleted permanently.
• Memorial profile
If the family wants to memorialize the private chatroom and the profile, they can contact the Customer Service and request that the account be switched to a memorial profile.
What is a memorial profile?
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