In [KakaoTalk Settings > Personal/Security > Memorialized Profile], you can personally decide how your KakaoTalk will be managed after your passing. You can choose to leave it as a memorial profile or set restrictions, and these settings will remain in place for 10 years.
1. Leaving a Memorial Profile
A legacy contact pre-designated by you will be responsible for converting your account to a memorial profile after your passing.
1) Simplified Documentation
While applying for a memorial profile as immediate family might require up to five different documents, having a pre-designated legacy contact enables conversion with just a death certificate.
2) Support for Conversion by a Close Friend
You can appoint a close friend, who is not an immediate family member, as your legacy contact to manage the conversion to a memorial profile. Ensure the friend can submit a death certificate and is trustworthy.
3) Authority Granted to the legacy contact
Once converted to a memorial profile, the legacy contact will have the right to modify your profile for 49 days. They can also access a final letter written by you, meant only for them, before your passing.
* If the information on the deceased’s KakaoTalk does not match the documentation, additional documents may be requested. Also, financial claim refunds and account deactivation are not possible when a legacy contact manages the conversion.
2. Restricting a Memorial Profile
If you wish not to have your KakaoTalk converted into a memorial profile posthumously, set it to 'Restrict Memorial Profile'. Even if family members apply after your passing, the conversion will not be possible, and your pre-death wishes will be communicated. However, if the phone number used in your lifetime is discontinued, resulting in expired verification, or if the family requests the deletion of the deceased's account, your KakaoTalk may be deactivated. After deactivation, your profile will appear to friends as 'unknown'.
A memorial profile is one way to offer solace to your friends who remain after you're gone. We suggest discussing it with close family and friends before deciding.