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※ KakaoTalk for PC - Help
Please check the [Help] menu of KakaoTalk for PC first for an answer to your inquiry.

※ How to Check the Current Version
Please provide your version information so that we can respond to your inquiry more promptly.
In the PC version, go to More > “Version Info” to check your version.
Question Template
Enter Email Address
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+82

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대분류 PC installation/login Open
소분류 KakaoTalk for PC Open
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Collection and Use of Personal Information (Requirement) Information on collection and use of personal information

Kakao Co., Ltd. collects and uses personal information as follows to handle user inquiries, and is doing its best to safely handle user's personal information.

Collection and Use of Personal Information
Items to be Collected Collect Purpose Retention Period
email, phone Check inquiries, requests, inconvenient matters and reply to processing results 3 years after receipt of inquiry

You have the right to refuse the above consent, and if you refuse to consent, your inquiry processing and result reply will be restricted.

Please see Kakao's Privacy Policy for details.