Kakao Customer Service Main
Help Search Result
Select a category.
Help Search Result
[KakaoTalk][Paid Items][Android] Must I have a Kakao account to use Chocos?
If the Kakao app is deleted due to reasons such as change of device or phone number, previous information, which includes your Choco balance, can be restored if you own a Kakao account. Kakao account is a safety net used to safely protect your precious personal information, so we strongly advise that you make a Kakao account.
[KakaoTalk][Plus Friend][iPhone] How do I disable notifications from a Kakao Talk Channel chatroom?
How do I disable notifications from a Kakao Talk Channel chatroom?
[KakaoTalk][New Device/Phone Number][Android] Do I need a mobile number to use KakaoTalk?
In order to prevent spam, we do not allow virtual numbers, Internet phone numbers, etc.
[KakaoTalk][General][iPhone] Can I use KakaoTalk on an iPad/iPod touch?
Yes, you can use KakaoTalk on your iPad/iPod touch. Install the application and enter a phone number where you can receive the SMS verification code on. You can use the same KakaoTalk service on your
[KakaoTalk][General][KakaoTalk for Mac] How do I log in to KakaoTalk on my Mac?
You can log in with the Kakao Account e-mail address and password registered in KakaoTalk on your mobile device. On your mobile KakaoTalk go to More > Settings > Privacy > Kakao Account and register your primary e-mail address as your Kakao Account. Follow the instructions to complete the e-mail verification process.[What is a Kakao Account?] A Kakao Account is an account used to identify a KakaoTalk user using his/her e-mail address as an ID. You can create a Kakao Account with an email
[KakaoTalk][Paid Items][Android] Do I have to connect to Kakao account?
Creating a Kakao account is not required. However, if you connect to Kakao account using your device changes. Your purchased items may be deleted if you replace your device or change phone number without connecting to Kakao account.
[KakaoMetro][General][iOS] Do I have to log in to use Kakao Metro?
Search. However, when you log in with your Kakao Account, you can back up or restore Favorites, which
[KakaoTalk][General][iPhone] Is it free to make phone calls on KakaoTalk?
Making a regular phone call by tapping the phone number in your friend's mini profile allows you to make a call without going into your device Contacts. You will be charged for the call according to your service plan.
[KakaoTalk][KakaoTalk Calendar][Android] How do I edit an event in KakaoTalk Calendar?
Select an event you wish to edit, tap the three-dots icon on the top-right corner and select "Edit." Note that if you edit an event's date or time, the responses of invited members will be reset.
[KakaoTalk][Kakao Account][iPhone] I tried to log into my Kakao Account from Kakao Talk and was asked to enter my previous phone number. What is the "previous phone number"?
Previous phone number is the phone number of the device used to log in with the Kakao Account recently.To prevent other people from using your Kakao Account, you must provide your previous phone number if you want to log into Kakao Talk from a device different from the one whose number is associated with your Kakao Account. Please enter the phone number you previously verified for KakaoTalk.* If Kakao Talk is still installed on your previous device, you can find the previously verified phone