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  • [KakaoTalk][General][Android]

    Is it free to make phone calls from KakaoTalk?

    Making a regular phone call by tapping the phone number in your friend's mini profile allows you to make a call without going into your device Contacts. You will be charged for the call according to your service plan. 

  • [KakaoTalk][General][macOS]

    Which features are not supported in KakaoTalk for Mac?

    Which features are not supported in KakaoTalk for Mac?

  • [KakaoTalk][Paid Items][Android]

    Do I have to connect to Kakao account?

    Creating a Kakao account is not required. However, if you connect to Kakao account using your device changes. Your purchased items may be deleted if you replace your device or change phone number without connecting to Kakao account. 

  • [KakaoTalk][Paid Items][iPhone]

    I changed my mobile phone and the emoticons and themes that i have purchased have disappeared.

    If you create a Kakao account, you can restore your purchased items even if you change your device or phone number by logging in with your Kakao account.   * To create your Kakao account: Go to More > Settings > Kakao Account.   NOTE: Your items cannot be restored if you unregister from KakaoTalk.

  • [KakaoAccount][Account compromise/hacking][common]

    What do I do if I suspect that someone else has logged in with my Kakao Account?

    re-sign up for Kakao Account through phone number verification immediately, and change your

  • [KakaoTalk][General][Android]

    What is the new "Your Orders" menu in the More tab?

    your orders made on the following services: Kakao Gifts, Kakao Talk Store, Kakao Talk Order, Makers with Kakao, and Kakao Farmer.Please note that the orders placed before 01-01-2017 are available from the services you have made orders on.

  • [KakaoTalk][Voice Call / Video Call][Android]

    What versions of KakaoTalk are required to use the free call feature?

    Android & iOS : KakaoTalk 5.1.0 or above (Android OS 4.0 or above)Please note that this feature may not work on some Android devices.

  • [KakaoTalk][Voice Call / Video Call][iPhone]

    Call was suddenly disconnected on KakaoTalk.

    KakaoTalk's calling freature can sometimes get disconnected if your network or your friend’s

  • [KakaoAccount][Disabled account ][common]

    I received a notification of account inactivity, but it is not my Kakao Account.

    It is likely that someone may have accidentally entered your email to create a Kakao Account, or the email address may have been used by another person previously.Check the Kakao Account profile or the sign up date during the Kakao Account password reset process. If the Kakao Account is not yours

  • [KakaoTalk][Kakao Account][iPhone]

    I can't remember my Kakao Account password.

    You can reset your Kakao Account password on Kakao Talk and Kakao Story apps, and Kakao's homepage ( Are you using Kakao Talk?- Open Kakao Talk app > More > Edit Profile> Kakao Account > Forgot your email or password? > Reset Password2. Are you using Kakao Story?- Open Kakao Talk app > Forgot your email or password? > Reset Password3. You can also find your Kakao Account on Kakao's homepage.- Login box on the right side of the Kakao website ( > Find