Kakao Customer Service Main
Help Search Result 421
Select a category.
Help Search Result
[KakaoTalk][General][macOS]My friend's name is shown differently in the mobile version and Mac version.
The names of your KakaoTalk friends are based on the names in your mobile contacts. Since your Mac
[KakaoTalk][New Device/Phone Number][iPhone]If I have misplaced my phone or have cancelled my wireless contract, how do I unregister from KakaoTalk?
Go to http://www.kakao.com/talk/ko/contact > Categories and select Unregister. You can unregister
[KakaoTalk][General][iPhone]I get a message saying that Secret Chat is no longer available.
If you reinstall KakaoTalk or change your mobile device, your encryption key will be changed. If
[KakaoTalk][General][KakaoTalk for PC]The program does not open with a message saying "KakaoTalk file has been damaged" even though it has been installed successfully.
doesn't work, run a virus check. KakaoTalk cannot be executed if the file has been tainted due to a virus or external program.
[KakaoTalk][Send Gift][iPhone]How do I send myself a gift?
1) "Gift Shop" from KakaoTalk > MoreSelect an item you wish to purchase and press "구매하기" OR press the coupon from "받은 선물함". No separate message is provided. 2) "Gift Shop" from KakaoTalk > More
[KakaoMetro][General][Android]Can I use Kakao Metro offline?
Subway map, station information, timetables and route search are available offline. ◇Features unavailable offline: Realtime train information, Share Arrival Time, Arrival Alarm, Exit Information
[KakaoAccount][Account compromise/hacking][common]What is account compromise report?
Kakao Account and you are unable to log in and change your password.If an account is reported as of use agreement for the mobile phone number used at the time of KakaoTalk registration (issued by the mobile service carrier). 3. Other materials which may be helpful in proving the unauthorized use of your Kakao service account by someone else.
[KakaoTalk][Profile][Android]I unlinked KakaoStory from KakaoTalk, but my past updates are still shown on my Feed.
Your past updates will not be automatically removed when you unlink KakaoStory from KakaoTalk. Of
[KakaoTalk][General][macOS]I can't remember my Kakao Account password.
On your mobile KakaoTalk, go to More > Settings > Privacy > Kakao Account to change your password.
[KakaoTalk][Profile][iPhone]I don’t want to show my profile updates on my Feed.
your Feed. Please make sure you have updated your KakaoTalk to version 5.4.0.