Shortcut to Main
Current Page

Kakao Customer Service Main

Help Search Result 340

Sort By

Select a category.

Help Search Result

  • [KakaoTalk][Kakao Account][Android]

    More questions about Kakao Account?

    You can find more information in Kakao Account FAQ.Kakao Account FAQ> Log in> Find email/password> Sign up> Delete Kakao Account> Account compromise/hacking> Disabled account> Account protection

  • [KakaoTalk][New Device/Phone Number][iPhone]

    How do I change the phone number that is registered to my KakaoTalk?

    1. In your current KakaoTalk, go to More Settings > Privacy > Kakao Account to create a Kakao. Delete and reinstall KakaoTalk, and verify your new phone number.4. After verifying your new phone number, log in with your previous Kakao account and you will be able to continue using the Kakao page at this stage.)* Log in with your Kakao account in your new KakaoTalk to restore the following/received items, KakaoTalk ID, profile picture and status message.(Friends whose phone numbers are not

  • [KakaoTalk][Kakao Account][Android]

    I can't remember my Kakao Account email.

    You can find your Kakao Account on Kakao Talk and Kakao Story apps, and Kakao's homepage (www.kakao.com/main).1. Are you using Kakao Talk?- Open Kakao Talk app > More > Edit Profile> Kakao Account > Forgot your email or password? > Find Kakao Account2. Are you using Kakao Story?- Open Kakao Talk app > Forgot your email or password? > Find Kakao Account3. You can also find your Kakao Account on Kakao's homepage.- Login box on the right side of the Kakao website (www.kakao.com/main) > Find Kakao

  • [KakaoTalk][Kakao Account][Android]

    What is Kakao Account in Kakao Talk?

    Kakao Account is an email based ID which is also used to check the subscriber of the Kakao Talk account.When you log in with Kakao Account in Kakao Talk > More, you can retrieve information previously used in KakaoTalk in case you change your phone or phone number in the future.* Information which can be retrieved with Kakao Account:Friend list, Recommended Friends, Hidden Friends, Blocked Friends, items you purchased or received as gifts, Kakao Talk ID, profile photos, status message(For

  • [KakaoTalk][Back up & Restore Chats][Android]

    I have backed up my chat history but I don't see a restore page when signing up for KakaoTalk.

    unregistered from KakaoTalk or removed your Kakao account;(3) You have reinstalled KakaoTalk and verified your phone number but have not logged in with your previous Kakao account and thus you have been

  • [KakaoTalk][KakaoTalk Channel][Android]

    What is KakaoTalk Channel?

    KakaoTalk Channel is a special feature in KakaoTalk messenger that allows you to receive special contents and updates from your favorite artists by adding them as your KakaoTalk Channel.  

  • [KakaoTalk][Plus Friend][iPhone]

    What is the Kakao Talk Channels Daily Cards in the chatrooms list?

    What is the Kakao Talk Channels Daily Cards in the chatrooms list?

  • [KakaoTalk][Kakao Account][Android]

    I tried to log into my Kakao Account from Kakao Talk and was asked to enter my previous phone number. What is the "previous phone number"?

    Previous phone number is the phone number of the device used to log in with the Kakao Account recently.To prevent other people from using your Kakao Account, you must provide your previous phone number if you want to log into Kakao Talk from a device different from the one whose number is associated with your Kakao Account. Please enter the phone number you previously verified for KakaoTalk.* If Kakao Talk is still installed on your previous device, you can find the previously verified phone

  • [KakaoTalk][Kakao Account][Android]

    I cannot check the verification email.

    Are you unable to check emails sent to the email address used for Kakao Account for the following reasons?1. Have you made a mistake when typing the email to create your Kakao Account? Please check you signed up for a Kakao Account using a random email address you don't actually use?3. Are you unable to access the email address used for Kakao Account because the email service has been terminated or you have deleted the account?In this case, you can change your Kakao Account email to an active

  • [KakaoTalk][General][Android]

    Do I need a mobile number to use KakaoTalk?

    In order to prevent spam, we do not allow virtual numbers, internet phone numbers, etc.