Help Search Result

• [KakaoTalk][Kakao Account][Android] I cannot check the verification email.

  account and get verification. Please go to the Kakao Account menu on the Kakao Talk or Kakao Story app.- Kakao Talk app > More > Edit Profile > Kakao Account- Kakao Story app > More > Edit ProfileAre you unable to check emails sent to the email address used for Kakao Account for the following reasons?1. Have you made a mistake when typing the email to create your Kakao Account? Please check you signed up for a Kakao Account using a random email address you don't actually use?3. Are you

• [KakaoTalk][General][Android] Do I need a mobile number to use KakaoTalk?

  In order to prevent spam, we do not allow virtual numbers, internet phone numbers, etc.

• [KakaoTalk][New Device/Phone Number][iPhone] Do I need a mobile number to use KakaoTalk? 

  In order to prevent spams, we do not allow virtual numbers, internet phone numbers, etc.

• [KakaoAccount][Disabled account ][common] What happens if my account is disabled?

  , Etc.You will have to go through email verification to reactivate your Kakao Account. If you are still inactive 4 years after your account has been disabled, all your data and personal information will be deleted along with your Kakao Account. 

• [KakaoAccount][Account protection measures][common] I received an email titled 'Measures taken to protect your Kakao Account". What is this?

  notification email is sent to the user's Kakao Talk or Kakao Account email.If you received this email Kakao Talk or Kakao Story app > More or Settings > Kakao Account > Reset Password* On Kakao Talk orWhen we detect a suspicious login attempt, the user's Kakao Account is locked temporarily and a, you are required to reset your password to use Kakao Services again.[How to reset your password]* On Kakao Story app > Kakao Account login page > Click "Forgot your email or password?" > Select "Reset

• [KakaoTalk][General][Android] What is KakaoTalk?

  KakaoTalk is a free instant-messaging application for iPhone, Android, Windows PC and Mac

• [KakaoAccount][Delete Kakao Account][common] I can't receive an account deletion email via my Kakao Account email.

  When you delete your Kakao Account, you will get an account deletion email with a list of linked "for Kakao" partner services or other services using your Kakao Account.If you can't receive the email because you have already deleted your account, go to Delete Kakao Account > Confirm Your Kakao address here does not mean your Kakao Account email will change.

• [KakaoAccount][Find email/password][common] I am unable to get the verification via phone call to reset my password.

  verification via phone call, please try the following: - On your Kakao Talk or Kakao Story, go to Edit Profile > Kakao Account > Change Password and click "Forgot your password?" - If your previous phone

• [KakaoAccount][Log in][common] I try to log in, but I get a message that I need to wait 72 hours without using it and try again.

  do not use Kakao Talk on your previous device for 72 hours and try logging in again," and can't logSomeone with a malicious intent may try to compromise your Kakao Account by stealing your Kakao ID and password. Kakao has protection measures to prevent such account compromise.If you get a message

• [KakaoTalk][Kakao Account][Android] I can't remember my Kakao Account password.

  You can reset your Kakao Account password on Kakao Talk and Kakao Story apps, and Kakao's homepage (www.kakao.com/main).1. Are you using Kakao Talk?- Open Kakao Talk app > More > Edit Profile> Kakao Account > Forgot your email or password? > Reset Password2. Are you using Kakao Story?- Open Kakao Talk password:- From Kakao Talk > More > Edit Profile> Kakao Account > Change Password- From Kakao Story > More > Edit Profile> Kakao Account > Change Password app > Forgot your email or password? > Reset Password3. You can also find your Kakao Account on