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[KakaoAccount][Account protection measures][common] How do I protect my Kakao Account?
To protect your Kakao Account, change your Kakao Account password regularly and make sure you use a different password for your Kakao Account and your Kakao Account email.
[KakaoAccount][Account protection measures][common] I received an email titled 'Measures taken to protect your Kakao Account". What is this?
notification email is sent to the user's Kakao Talk or Kakao Account email.If you received this email Kakao Talk or Kakao Story app > More or Settings > Kakao Account > Reset Password* On Kakao Talk orWhen we detect a suspicious login attempt, the user's Kakao Account is locked temporarily and a, you are required to reset your password to use Kakao Services again.[How to reset your password]* On Kakao Story app > Kakao Account login page > Click "Forgot your email or password?" > Select "Reset
[KakaoAccount][Disabled account ][common] My profile photo suddenly disappeared and my Kakao Account is marked as inactive, but I can't remember my Kakao Account email.
you have provided. - Phone number used to sign up for Kakao Talk- Kakao Story profile name- KakaoKakao temporarily disables your account after 1 year of inactivity for security purposes pursuant you can't find your email address used for your Kakao Accounts which is marked as inactive, please check if you have received a notification of account inactivity from Kakao in your email inbox. Kakao sends a notification of account inactivity to the user's Kakao Account email one month before the
[KakaoAccount][Disabled account ][common] I can't log in with my Kakao Account because I forgot my password. How can I reactivate the account?
verification by clicking the link below.* From Kakao Talk or Kakao Story app > Click "Forgot yourIf you forgot your Kakao Account password, you can change your password after going through email://accounts.kakao.com or https://story.kakao.com: Click "Find Password" at the bottom of the webpageIf your received a notification of account inactivity, or if your Kakao Account has not been disabled yet, you have to log in with your Kakao Account after password reset is completed to make sure your
[KakaoAccount][Disabled account ][common] I want to get email verification to reactivate my Kakao Account but I am unable to receive the verification email.
email- Phone number used to sign up for Kakao Talk- Kakao Story profile name- Kakao services you haveYou have to go through email verification to reactivate your Kakao Account.If you are unable to receive emails to your Kakao Account email address, please contact our Customer Service with the following information:- Kakao Account email address- Reason you are unable to receive the verification usedIf the above information match your Kakao Account information, we will be able to help you
[KakaoAccount][Disabled account ][common] I am still using Kakao services. Why has my Kakao Account been disabled?
to your Kakao Talk can be found in Kakao Talk > More > Settings > Kakao Account.If you have signed up for multiple Kakao Accounts, those that are not active can be disabled. Please check the email address for your Kakao Account that is frequently used. The Kakao Account linked
[KakaoAccount][Disabled account ][common] I received a notification of account inactivity, but it is not my Kakao Account.
It is likely that someone may have accidentally entered your email to create a Kakao Account, or the email address may have been used by another person previously.Check the Kakao Account profile or the sign up date during the Kakao Account password reset process. If the Kakao Account is not yours
[KakaoAccount][Disabled account ][common] Why does Kakao disable accounts?
Kakao's policy on account inactivity was implemented in accordance with the Expiration System of
[KakaoAccount][Disabled account ][common] What happens if my account is disabled?
, Etc.You will have to go through email verification to reactivate your Kakao Account. If you are still inactive 4 years after your account has been disabled, all your data and personal information will be deleted along with your Kakao Account.
[KakaoAccount][Disabled account ][common] What is a disabled account?
Kakao temporarily disables your account after 1 year of inactivity for security purposes. You will get a notification of account inactivity to your Kakao Account email one month before the account is disabled.If you don't want to have your Kakao Account disabled, please log into any Kakao Services with your Kakao Account on your mobile, or via our homepage.