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  • [KakaoAccount][Find email/password][common]

    I can't remember my Kakao Account email.

    You can find your Kakao Account on Kakao Talk and Kakao Story apps, and Kakao's homepage (www.kakao.com/main).1. Are you using Kakao Talk? - Open Kakao Talk app > More > Edit Profile> Kakao Account > Forgot your email or password? > Find Kakao Account2. Are you using Kakao Story? - Open Kakao Talk Kakao Account- Are you using Kakao Talk or Kakao Story?You can find your Kakao Account with name or ID used in your profile on KakaoTalk or KakaoStory and the phone number you used to sign up for KakaoTalk

  • [KakaoAccount][Age verification / user identification][common]

    I entered correct Kakao Account information, but the user identification keeps failing.

    the ownership to your name and then submit relevant documents to Kakao.If you keep getting error messages during identification although you're using your own phone and have entered correct Kakao

  • [KakaoAccount][Linked Daum ID][common]

    I don’t want to use Daum services using my Kakao Account. How do I disconnect it?

    There are two ways to disconnect your Daum ID from your Kakao Account.1. Disconnect your Kakao Account in Kakao Account > Manage Connected Services.2. Click [Log in with Kakao Account] in the Daum login screen and log in with your Kakao Account, Then, disconnect your Kakao Account in My Account.Please note that you cannot disconnect your Kakao Account in Kakao > Manage Connected Services if you Kakao Account. In this case, you can use Option 2, and will be asked to register a password during the disconnection process.

  • [KakaoAccount][Linked Daum ID][common]

    The linked Daum ID shown in Manage Connected Services is not the ID I frequently use. How do I change it?

    Kakao Account] in the Daum login screen and log in with your Kakao Account,2. Disconnect your Kakao Daum ID and Kakao Account in My Account.* If you already logged in with your Kakao Account, login page can not be displayed.

  • [KakaoAccount][Linked Daum ID][common]

    What is a Daum ID linked to Kakao Account?

    Now you can log in using your Kakao Account instead of your Daum ID to use Daum services.From the Daum Login screen, you can sign up for a Daum account by choosing "Log in with Kakao Account". Or, if you connect your Daum ID and Kakao Account in My Account in Daum, and you will see the Daum ID linked to your Kakao Account in Kakao Account > Manage Connected Services.When you click [Log in with Kakao Account] in the Daum login screen and log in with your Kakao Account, you can use Daum services via the linkd Daum ID. 

  • [KakaoAccount][Account protection measures][common]

    How do I protect my Kakao Account?

    To protect your Kakao Account, change your Kakao Account password regularly and make sure you use a different password for your Kakao Account and your Kakao Account email.

  • [KakaoAccount][Account protection measures][common]

    I received an email titled 'Measures taken to protect your Kakao Account". What is this?

    notification email is sent to the user's Kakao Talk or Kakao Account email.If you received this email Kakao Talk or Kakao Story app > More or Settings > Kakao Account > Reset Password* On Kakao Talk orWhen we detect a suspicious login attempt, the user's Kakao Account is locked temporarily and a, you are required to reset your password to use Kakao Services again.[How to reset your password]* On Kakao Story app > Kakao Account login page > Click "Forgot your email or password?" > Select "Reset

  • [KakaoAccount][Disabled account ][common]

    My profile photo suddenly disappeared and my Kakao Account is marked as inactive, but I can't remember my Kakao Account email.

    you have provided. - Phone number used to sign up for Kakao Talk- Kakao Story profile name- KakaoKakao temporarily disables your account after 1 year of inactivity for security purposes pursuant you can't find your email address used for your Kakao Accounts which is marked as inactive, please check if you have received a notification of account inactivity from Kakao in your email inbox. Kakao sends a notification of account inactivity to the user's Kakao Account email one month before the

  • [KakaoAccount][Disabled account ][common]

    I can't log in with my Kakao Account because I forgot my password. How can I reactivate the account?

    verification by clicking the link below.* From Kakao Talk or Kakao Story app > Click "Forgot yourIf you forgot your Kakao Account password, you can change your password after going through email://accounts.kakao.com or https://story.kakao.com: Click "Find Password" at the bottom of the webpageIf your received a notification of account inactivity, or if your Kakao Account has not been disabled yet, you have to log in with your Kakao Account after password reset is completed to make sure your

  • [KakaoAccount][Disabled account ][common]

    I want to get email verification to reactivate my Kakao Account but I am unable to receive the verification email.

    email- Phone number used to sign up for Kakao Talk- Kakao Story profile name- Kakao services you haveYou have to go through email verification to reactivate your Kakao Account.If you are unable to receive emails to your Kakao Account email address, please contact our Customer Service with the following information:- Kakao Account email address- Reason you are unable to receive the verification usedIf the above information match your Kakao Account information, we will be able to help you