Shortcut to Main

Current Page

Kakao Customer Service Main

Help Search Result 25

Sort By

Select a category.

세부 카테고리

Help Search Result

  • [KakaoTalk][General][Android]

    What is a Kakao Account?

    friends list, recommended friends list, blocked friends list, hidden friends list, sent/received items, KakaoTalknumber verified, and then attempt to re-connect with your previous Kakao account, then your previous KakaoTalk

  • [KakaoTalk][General][Android]

    I forgot my passcode. What do I do?

    If you have forgotten your passcode, you need to delete and reinstall KakaoTalk.

  • [KakaoTalk][General][Android]

    Why do I need my previous phone number when I log in with my Kakao account or try to find my password?

    have forgotten your previous phone number, you cannot log in with your Kakao account and your previous KakaoTalkdata, including your friends list and KakaoTalk ID, cannot be restored.

  • [KakaoTalk][General][Android]

    Is it free to make phone calls from KakaoTalk?

    Making a regular phone call by tapping the phone number in your friend's mini profile allows you to make a call without going into your device Contacts. You will be charged for the call according to your service plan. 

  • [KakaoTalk][General][Android]

    How do I install a theme?

    KakaoTalk themes are provided as APK files (Android application package files) to ensure performanceTo apply a theme, install a KakaoTalk theme file (.apk), go to More > Settings > Display > Themes onKakaoTalk and choose a theme you wish to apply.For more KakaoTalk themes, you can download compatible themes from Google Play Store or from the Internet*NOTE: As a KakaoTalk theme file only consists of images and colors used in the theme, it does not require

  • [KakaoTalk][General][Android]

    I believe my Kakao account is being compromised. What should I do?

    register again by verifying your phone number, change your Kakao account password, and re-connect to KakaoTalkYou must not unregister from KakaoTalk if you wish to file a report, and you may have difficulties in

  • [KakaoTalk][General][Android]

    KakaoTalk is loading slowly.

    Your app may take a longer time to launch if you have too many chatrooms or unread messages. Please make sure to check all unread messages and leave your chatrooms once you finish chatting with your friends. 

  • [KakaoTalk][General][Android]

    Is my Kakao Account secure?

    Kakao Account is a very secure way to store your KakaoTalk info and access the span of our services.

  • [KakaoTalk][General][Android]

    Can I still chat for free when I am overseas and using an international roaming service?

    You can continue to use KakaoTalk for free by connecting to Wi-Fi.

  • [KakaoTalk][General][Android]

    I unlinked my KakaoStory from KakaoTalk but I still see my KakaoStory posts.

    Posts that were written before you disable the Link KakaoTalk Profile option will not be affected.