Help Search Result

• [KakaoAccount][Find email/password][common] I cannot check the verification email.

  email to an active account and get verification. Please go to the Kakao Account menu on the Kakao Talk or Kakao Story app.- Kakao Talk app > More > Edit Profile > Kakao Account- Kakao Story app > MoreAre you unable to check emails sent to the email address used for Kakao Account for the following reasons?1. Have you made a mistake when typing the email to create your Kakao Account? Please check email address.2. Have you signed up for a Kakao Account using a random email address you don't actually

• [KakaoAccount][2-Step Verification][common] What is 2-Step Verification?

  secure your Kakao Account. It is easy to set up 2-Step Verification with KakaoTalk or contact phone confirmation when you enter Kakao Account and Password. If you keep 2-Step Verification enabled, someone who knows your Kakao Account and Password cannot log in without additional confirmation so that you can

• [KakaoAccount][Find email/password][common] I am trying to find my password but don't know what my previous phone number is.

  phone number associated with your Kakao Account or the previous phone number used for Kakao Talk when Kakao Talk still installed on your previous device?Open Kakao Talk and you can find the previouslyTo prevent other people from logging in with your Kakao Account, you must provide your previous finding a password. You must remember your previous phone number because Kakao cannot tell you. If log in may already have a Kakao Account with a different phone number. Please ask the previous

• [KakaoAccount][Log in][common] I try to log in, but I get a message that I need to wait 72 hours without using it and try again.

  do not use Kakao Talk on your previous device for 72 hours and try logging in again," and can't logSomeone with a malicious intent may try to compromise your Kakao Account by stealing your Kakao ID and password. Kakao has protection measures to prevent such account compromise.If you get a message

• [KakaoAccount][Find email/password][common] I am unable to get the verification via phone call to reset my password.

  verification via phone call, please try the following: - On your Kakao Talk or Kakao Story, go to Edit Profile > Kakao Account > Change Password and click "Forgot your password?" - If your previous phone

• [KakaoAccount][Linked Daum ID][common] The linked Daum ID shown in Manage Connected Services is not the ID I frequently use. How do I change it?

  Kakao Account] in the Daum login screen and log in with your Kakao Account,2. Disconnect your Kakao Daum ID and Kakao Account in My Account.* If you already logged in with your Kakao Account, login page can not be displayed.

• [KakaoAccount][Log in][common] I can't remember my previous phone number.

  your previous phone number, please check the instructions below and try again.1. Is Kakao Talk still installed on your previous device?Open Kakao Talk and you can find the previously verified phoneYou must remember your previous phone number because Kakao can't tell you. If you don't remember have a Kakao Account with a different phone number. Please ask the previous owner of the device about the phone number.5. Has your family or friend logged in with your Kakao Account?If your family

• [KakaoAccount][Log in][common] I couldn’t remember my password and entered wrong ones several times. Now I get a message that I have exceeded the maximum number of attempts. When can I log in again?

  If the Kakao Account email and password do not match multiple times, login attempts can be restricted to protect the user. For security reasons, Kakao do not provide the maximum number of attemtps or

• [KakaoAccount][2-Step Verification][common] How can I log in if I lost my mobile phone with 2-Step Verification or changed phone numbers?

  proceed with email verification.Once you're in your account, please change your 2-Step Verification information to backup phone numbers or KakaoTalk.

• [KakaoAccount][Log in][common] I switched to a new phone. Can I restore my previous chats?

  To back up or restore your Kakao Talk chat history, please see information below.> How do I restore