Kakao Customer Service Main
Help Search Result 421
Select a category.
Help Search Result
[KakaoTalk][General][Android]My push notifications are slow.
Even when KakaoTalk push notifications are enabled, they may not appear 100% of the time. This is
[KakaoTalk][General][macOS]My friend's name is shown differently in the mobile version and Mac version.
The names of your KakaoTalk friends are based on the names in your mobile contacts. Since your Mac
[KakaoTalk][Voice Call / Video Call][iPhone]How will I know if I'm receiving a Video Call/Voice Call?
You will receive a push notification through KakaoTalk when you receive a Video Call or a Voice
[KakaoTalk][Voice Call / Video Call][iPhone]My friend can't hear me during a Video Call/Voice Call.
1) Go to your device settings and make sure that your microphone has been enabled for KakaoTalk. 2
[KakaoAccount][2-Step Verification][common]How can I log in if I lost my mobile phone with 2-Step Verification or changed phone numbers?
proceed with email verification.Once you're in your account, please change your 2-Step Verification information to backup phone numbers or KakaoTalk.
[KakaoStory][Other][Android]I want to share my Story postings.
Clicking […] on the upper right corner of the screen to share a story via your KakaoTalk or to
[KakaoAccount][Log in][common]I switched to a new phone. Can I restore my previous chats?
To back up or restore your Kakao Talk chat history, please see information below.> How do I restore
[KakaoAccount][Find email/password][common]I was trying to find my password and the profile appeared, but it is not my profile.
It is likely that someone may have accidentally entered your email to create a Kakao Account, or the email address may have been used by another person previously.If the Kakao Account is not yours
[KakaoTalk][Paid Items][Android]How do I recharge Chocos with my mobile phone?
. Payment is ONLY possible with the phone number users entered when registering to the KakaoTalk service.
[KakaoTalk][General][KakaoTalk for PC]What is "Match Names"?
The names of your KakaoTalk friends are based on the names in your mobile contacts. Since your PC