Shortcut to Main
Current Page

Kakao Customer Service Main

Help Search Result 421

Sort By

Select a category.

Help Search Result

  • [KakaoTalk][Voice Call / Video Call][iPhone]

    Are voice calls and video calls on KakaoTalk free?

    All calls on KakaoTalk are free when made using Wi-Fi. If you need to use data to make the call

  • [KakaoTalk][General][KakaoTalk for PC]

    What file formats can I send from KakaoTalk PC?

    You can send files from KakaoTalk PC in the following formats: [Images]jpg, jpeg, gif, bmp, png

  • [KakaoTalk][New Device/Phone Number][iPhone]

    Do I need a mobile number to use KakaoTalk

    In order to prevent spams, we do not allow virtual numbers, internet phone numbers, etc.

  • [KakaoTalk][Plus Friend][Android]

    Can I send a message to a Kakao Talk Channel?

    Can I send a message to a Kakao Talk Channel?

  • [KakaoTalk][Plus Friend][iPhone]

    Can I send a message to a Kakao Talk Channel?

    Can I send a message to a Kakao Talk Channel?

  • [KakaoTalk][Plus Friend][iPhone]

    How do I use an event coupon from Kakao Talk Channel?

    There are two ways to receive event coupons. 1. Download a couponWhen you download a coupon, you will be issued a coupon code. In order to use the coupon, you can go to the brick and mortar store, use it in the online store, or when making a purchase by phone. Please refer to the coupons for further details. 2. Receive a coupon by entering an event If you enter an event, the winning tickets will either be drawn immediately, or in a short period of time. If you have been selected, you can follow the above procedure to use the coupon. 

  • [KakaoTalk][KakaoTalk Calendar][iOS]

    How do I delete an event in KakaoTalk Calendar?

    Select an event you wish to delete, tap the three-dots icon on the top-right corner and select "Delete." Note that if you delete your event, all invited members will get notifications for the cancellation of the event. If you delete an event that you were invited to, the event will only be deleted from your calendar and your response will be shown as "Not going" to others.

  • [KakaoTalk][General][Android]

    Is it free to make phone calls from KakaoTalk?

    Making a regular phone call by tapping the phone number in your friend's mini profile allows you to make a call without going into your device Contacts. You will be charged for the call according to your service plan. 

  • [KakaoTalk][New Device/Phone Number][iPhone]

    Can I use KakaoTalk with an international phone number?

    Enter your international phone number (DO NOT enter the country code) and then go through the SMS verification process. If the country code in the default setting differs from your current location, then select the country code that corresponds with your international phone number. 

  • [KakaoTalk][General][iPhone]

    Do I need to register my email address with KakaoTalk?

    purchased after you change your device or phone number if you register your email address as your Kakao