Shortcut to Main

Current Page

Kakao Customer Service Main

Help Search Result 421

Sort By

Select a category.

Help Search Result

  • [KakaoTalk][General][iPhone]

    Will I be suspended from using KakaoTalk if I send multiple messages to a large number of people?

    The system automatically enforces measures to limit your use of KakaoTalk if you send more than a defined number of messages to individual users or to a group chatroom. Use of the service will also be limited if a large number of spam reports are submitted. A message that reads "Your KakaoTalk access has been temporarily suspended according to our service policy." will be shown. This is intended. Since KakaoTalk is unaware of the contents that are exchanged in chat conversations between users

  • [KakaoTalk][General][Android]

    Will I be suspended from using KakaoTalk if I send multiple messages to a large number of people?

    The system will automatically enforce measures to limit your use of KakaoTalk if you send more than a defined number of messages to individual users or to a group chatroom.   Use of the service will also be limited if a large number of reports are submitted.   A message that reads "Your KakaoTalk access has been temporarily suspended according to our service policy." will be shown.   This is users.   Since KakaoTalk is unaware of the contents that are exchanged in chat conversations

  • [KakaoTalk][Report/Restrictions][Common]

    Am I restricted from using KakaoTalk when sending massive messages to many people?

    restricted from using KakaoTalk due to violation of Service Operation Policy' will be displayed. This chat rooms, our system automatically imposes service restrictions. Service restrictions may apply when illegal advertising messages, etc.Users can freely send and receive messages via KakaoTalk but may feel Operation Policy https://www.kakao.com/policy/oppolicy?lang=en• KakaoTalk Operation Policy https://www.kakao.com/kakaoTalkOperationalPolicy?lang=en

  • [KakaoTalk][Report/Restrictions][Common]

    What are user protection measures?

    KakaoTalk automatically operates user protection measures to reduce service restriction cases due you add too many users as your KakaoTalk friends in a short period of time• If you use the service pleasant service environment. We sincerely ask for your kind understanding. You can still use the several weeks.◼ You may be subject to user protection measures if you use the service as follows:• If in a similar environment with the one where evil users are active.• If you use the service in an

  • [KakaoAccount][2-Step Verification][common]

    I tried to log in after setting up 2-Step Verification, but I haven't yet received a verification message.

    If you have not received KakaoTalk or text message for 2-Step Verification, please check the followings:  1) KakaoTalk VerificationIf you're using KakaoTalk normally but have not received verification messages via KakaoTalk, check whether the account information entered for login matches up with the account information registered to KakaoTalk. You can check contact numbers and email information in [ KakaoTalk > My Profile > Settings > Profile Management ].   2) Phone Number VerificationThere

  • [KakaoTalk][Paid Items][Android]

    How do I recharge Chocos with my mobile phone?

    . Payment is ONLY possible with the phone number users entered when registering to the KakaoTalk service.   process with your telecommunication service provider. Enter the verification code and your payment is

  • [Kakaogame][Friends Popcorn][Account]

    I want to delete my account.

    your mind, there's a 24-hour grace period.※ Your account will be deleted after 24 hours, along with

  • [KakaoTalk][Voice Call / Video Call][Android]

    What is the group call feature?

    Group call is a mVoIP-based feature that enables you to talk with your friends in a group of 3 to 5 people in a chatroom. This feature is available for KakaoTalk version 6.1.5 or above on Android and extra charges from your wireless carrier. Please contact your service provider for more information as data charges may vary depending on the carrier. 

  • [KakaoTalk][New Device/Phone Number][Android]

    If I have misplaced my phone or have cancelled my wireless contract, how do I unregister from KakaoTalk?

    Go to http://www.kakao.com/talk/ko/contact > Categories and select Unregister. You can unregister through Customer Service or independently through SMS verification.  If you are still unable to unregister, please contact the Customer Service with one of the following documents: SKT users: User

  • [KakaoTalk][New Device/Phone Number][iPhone]

    If I have misplaced my phone or have cancelled my wireless contract, how do I unregister from KakaoTalk?

    Go to http://www.kakao.com/talk/ko/contact > Categories and select Unregister. You can unregister through Customer Service or independently through SMS verification. If you are still unable to unregister, please contact the Customer Service with one of the following documents: - SKT users: User