Shortcut to Main
Current Page

Kakao Customer Service Main

Help Search Result 436

Sort By

Select a category.

Help Search Result

  • [KakaoTalk][General][Android]

    For how long are the messages stored on the server?

    KakaoTalk stores messages on the server for users who cannot check messages immediately. These KakaoTalk Desktop for more than 3 days, you may not be able to check messages delievered during that time on your mobile from your desktop.

  • [KakaoTalk][General][Android]

    For how long are the messages stored on the server?

    KakaoTalk stores messages on the server for users who cannot check messages immediately. These KakaoTalk Desktop for more than 3 days, you may not be able to check messages delievered during that time on your mobile from your desktop.

  • [KakaoTalk][General][iPhone]

    For how long are the messages stored on the server?

    KakaoTalk stores messages on the server for users who cannot check messages immediately. These KakaoTalk Desktop for more than 3 days, you may not be able to check messages delievered during that time on your mobile from your desktop.

  • [KakaoTalk][General][iPhone]

    For how long are the messages stored on the server?

    KakaoTalk stores messages on the server for users who cannot check messages immediately. These KakaoTalk Desktop for more than 3 days, you may not be able to check messages delievered during that time on your mobile from your desktop.

  • [KakaoTalk][Report/Restrictions][Android]

    I want to report messages sent by the host or other participants in an Open Group Chat where I participate.

    If you receive a message that violates KakaoTalk Operation Policy from a person in an Open Group see here to check if KakaoTalk Operation Policy is violated.◼︎ If you want to hide the reported.[Other]• Please see here to check if KakaoTalk Operation Policy is violated. Profile page.6) Select [Complete].[Important!]• The reported message will be sent to a relevant Kakao team Profile page.4) Select [Complete].[Important!]• The reported message will be sent to a relevant Kakao team

  • [KakaoTalk][Report/Restrictions][iOS]

    I want to report messages sent by the host or other participants in an Open Group Chat where I participate.

    If you receive a message that violates KakaoTalk Operation Policy from a person in an Open Group see here to check if KakaoTalk Operation Policy is violated.◼︎ If you want to hide the reported.[Other]• Please see here to check if KakaoTalk Operation Policy is violated. Profile page.6) Select [Complete].[Important!]• The reported message will be sent to a relevant Kakao team Profile page.4) Select [Complete].[Important!]• The reported message will be sent to a relevant Kakao team

  • [KakaoTalk][Report/Restrictions][Windows]

    I want to report messages sent by the host or other participants in an Open Group Chat where I participate.

    If you receive a message that violates KakaoTalk Operation Policy from a person in an Open Group here to check if KakaoTalk Operation Policy is violated.◼︎ If you want to hide the reported message reported message will be sent to a relevant Kakao team.[Other]• Please see here to check if KakaoTalk Operation Policy is violated..6) Select [Complete].[Important!]• The reported message will be sent to a relevant Kakao team.• The

  • [KakaoTalk][Report/Restrictions][Windows]

    I want to report a message sent by the participant in the 1:1 Open Chat that I host.

    If you receive a message that violates KakaoTalk Operation Policy from a user in a 1:1 Open Chat KakaoTalk Operation Policy is violated.◼ If you want to leave the chatroom after reporting1) Open Side deleted, and the chatroom will disappear from the Chats list.[Other]• Please see here to check if KakaoTalk Operation Policy is violated. [Complete].[Important!]• The reported message will be sent to a relevant Kakao team.• The reported person a relevant Kakao team.• You can no longer participate in this Open Chat, your conversations will be

  • [KakaoAccount][Find email/password][common]

    I am unable to get the verification via phone call to reset my password.

    verification via phone call, please try the following: - On your Kakao Talk or Kakao Story, go to Edit Profile > Kakao Account > Change Password and click "Forgot your password?" - If your previous phone

  • [KakaoTalk][Report/Restrictions][Common]

    When do open chat restrictions apply?

    ※ Please check the ‘Notification on Open Chat Restrictions’ sent via KakaoTalk Channel first.Open.]• Kakao Operation Policy https://www.kakao.com/policy/oppolicy?lang=en• KakaoTalk Operation Policy reported message does not comply with relevant laws and Kakao Terms and Conditions or policies, the Open https://www.kakao.com/kakaoTalkOperationalPolicy?lang=en