Kakao Customer Service
How can we help you? 상담원 죠르디 이모지![](https://k.kakaocdn.net/www-img/dn/bAOgHGHzZxY/BcaXlcWV1fewmtkQtwoJpk/lkageGyH3oS.png)
- Back up & Restore Chats Android How do I back up and restore my chat history?
- New Device/Phone Number Android How do I change the phone number that is registered to my KakaoTalk?
- Back up & Restore Chats iPhone How do I back up and restore my chat history?
- Back up & Restore Chats Android How do I back up and restore my chat history?
- General KakaoTalk for PC Please inform the shortcut key.
![](https://k.kakaocdn.net/www-img/dn/bAOj3WUDdKK/WognIov25fjRVuxVke9Mok/lkageCdnSz5.png)
- Find email/password common I can't remember my Kakao Account email.
- Log in common I tried to log into my Kakao Account from Kakao Talk and was asked to enter my previous phone number. Why do I need my previous phone number?
- Account compromise/hacking common What is account compromise report?
- 2-Step Verification common What is 2-Step Verification?
- 2-Step Verification common How can I log in if I lost my mobile phone with 2-Step Verification or changed phone numbers?
![](https://k.kakaocdn.net/www-img/dn/bAOj3XTxwQM/Lkqxw7fo3cz8oyECKb7jS1/lkageenmxZe.png)
- Account / Log in / Sign up / Delete All What is Story ID?
- Other Android I want to share my Story postings.
- My Story / Settings Android I don't want to link my stories to KakaoTalk Profile Home.
- My Story / Settings iOS I don't want to have the 'KakaoStory' button displayed in my KakaoTalk Mini-Profile.
- Other iOS I want to share my Story postings.