Shortcut to Main
Current Page

Kakao Customer Service Main

Help Search Result 421

Sort By

Select a category.

Help Search Result

  • [KakaoTalk][New Device/Phone Number][Android]

    What happens if I unregister from KakaoTalk?

    If you unregister from KakaoTalk, all of your data including your phone number, friends list and

  • [KakaoTalk][Kakao Account][Android]

    I can't remember my Kakao Account password.

    You can reset your Kakao Account password on Kakao Talk and Kakao Story apps, and Kakao's homepage (www.kakao.com/main).1. Are you using Kakao Talk?- Open Kakao Talk app > More > Edit Profile> Kakao Account > Forgot your email or password? > Reset Password2. Are you using Kakao Story?- Open Kakao Talk app > Forgot your email or password? > Reset Password3. You can also find your Kakao Account on Kakao's homepage.- Login box on the right side of the Kakao website (www.kakao.com/main) > Find

  • [KakaoMetro][General][iOS]

    Can I use Kakao Metro offline?

    Subway map, station information, timetables and route search are available offline. ◇Features unavailable offline: Realtime train information, Share Arrival Time, Arrival Alarm, Exit Information

  • [KakaoMetro][General][Android]

    Can I use Kakao Metro offline?

    Subway map, station information, timetables and route search are available offline. ◇Features unavailable offline: Realtime train information, Share Arrival Time, Arrival Alarm, Exit Information

  • [KakaoTalk][Kakao Account][iPhone]

    Can my Kakao Account be compromised?

    Kakao Accounts are secured. However, if you use the same email address and password that you use for other services or websites, that information can be hacked and your Kakao Account can also be threatened. In order to protect your Kakao Account, please create a unique password that is not easy to guess, and change it regularly.

  • [KakaoTalk][Kakao Account][iPhone]

    I can't remember my Kakao Account email.

    You can find your Kakao Account on Kakao Talk and Kakao Story apps, and Kakao's homepage (www.kakao.com/main).1. Are you using Kakao Talk?- Open Kakao Talk app > More > Edit Profile> Kakao Account > Forgot your email or password? > Find Kakao Account2. Are you using Kakao Story?- Open Kakao Talk app > Forgot your email or password? > Find Kakao Account3. You can also find your Kakao Account on Kakao's homepage.- Login box on the right side of the Kakao website (www.kakao.com/main) > Find Kakao

  • [KakaoTalk][Kakao Account][iPhone]

    How do I delete my Kakao Account?

    Kakao Account allows you to enjoy various Kakao services such as Kakao Talk, Kakao Story and Kakao Games with one integrated account. Once you delete your Kakao Account, you can no longer use Kakao services including Kakao Story and Kakao Games. 1. When you unregister from Kakao Talk and Kakao Story, your Kakao Account will also be deleted as long as you don't have any other services linked to your Kakao Account.However, your Kakao Account cannot be deleted immediately if the deletion is likely

  • [KakaoTalk][General][macOS]

    I can't remember my Kakao Account password.

     On your mobile KakaoTalk, go to More > Settings > Privacy > Kakao Account to change your password.

  • [KakaoTalk][Voice Call / Video Call][iPhone]

    Call was suddenly disconnected on KakaoTalk.

    KakaoTalk's calling freature can sometimes get disconnected if your network or your friend’s

  • [KakaoTalk][New Device/Phone Number][iPhone]

    What happens if I unregister from KakaoTalk?

    If you unregister from KakaoTalk, all the data including your friends list, chat history and other