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  • [KakaoAccount][Sign up][common]

    I created a Kakao Account, but cannot log in.

    or abusing, Kakao reserves the right to cancel your account.

  • [KakaoAccount][Sign up][common]

    Is email verification required to create a Kakao Account?

    Kakao Account uses your email address as your ID. You may forget your email address or password for Kakao Account in the future, so all Kakao services except for Kakao Talk require email verification using the Kakao Account email to create a Kakao Account.Please provide an active email address as your Kakao Account email. If you use a company email or personal domain email, or if you delete the email account which you used for your Kakao Account, you may experience inconvenience as you will be

  • [KakaoAccount][Disabled account ][common]

    My profile photo suddenly disappeared and my Kakao Account is marked as inactive, but I can't remember my Kakao Account email.

    Kakao temporarily disables your account after 1 year of inactivity for security purposes pursuant you can't find your email address used for your Kakao Accounts which is marked as inactive, please check if you have received a notification of account inactivity from Kakao in your email inbox. Kakao sends a notification of account inactivity to the user's Kakao Account email one month before the you have provided. - Phone number used to sign up for Kakao Talk- Kakao Story profile name- Kakao

  • [KakaoAccount][Log in][common]

    I tried to log into my Kakao Account from Kakao Talk and was asked to enter my previous phone number. Why do I need my previous phone number?

    Previous phone number is the phone number of the device used to log in with the Kakao Account recently.To prevent other people from using your Kakao Account, you must provide your previous phone number if you want to log into Kakao Talk from a device different from the one whose number is associated with your Kakao Account. Please enter the phone number you previously verified for KakaoTalk.* If Kakao Talk is still installed on your previous device, you can find the previously verified phone

  • [KakaoAccount][Account compromise/hacking][common]

    I received a login notification via email or Kakao Talk message although I have not logged in.

    When you log into Kakao Game, Kakao Story, Kakao Talk, etc. using Kakao Account email address and password, login history is sent to you via Kakao Talk or your Kakao Account email address.If it is an act you do not recognize, you can protect your Kakao Account by clicking "Change Password" at the bottom of the notification.

  • [KakaoAccount][Delete Kakao Account][common]

    I can't receive an account deletion email via my Kakao Account email.

    When you delete your Kakao Account, you will get an account deletion email with a list of linked "for Kakao" partner services or other services using your Kakao Account.If you can't receive the email because you have already deleted your account, go to Delete Kakao Account > Confirm Your Kakao address here does not mean your Kakao Account email will change.

  • [KakaoAccount][Account protection measures][common]

    I received an email titled 'Measures taken to protect your Kakao Account". What is this?

    When we detect a suspicious login attempt, the user's Kakao Account is locked temporarily and a notification email is sent to the user's Kakao Talk or Kakao Account email.If you received this email, you are required to reset your password to use Kakao Services again.[How to reset your password]* On Kakao Talk or Kakao Story app > More or Settings > Kakao Account > Reset Password* On Kakao Talk or Kakao Story app > Kakao Account login page > Click "Forgot your email or password?" > Select "Reset

  • [KakaoAccount][Disabled account ][common]

    I received a notification of account inactivity, but it is not my Kakao Account.

    It is likely that someone may have accidentally entered your email to create a Kakao Account, or the email address may have been used by another person previously.Check the Kakao Account profile or the sign up date during the Kakao Account password reset process. If the Kakao Account is not yours

  • [KakaoAccount][Linked Daum ID][common]

    I don’t want to use Daum services using my Kakao Account. How do I disconnect it?

    There are two ways to disconnect your Daum ID from your Kakao Account.1. Disconnect your Kakao Account in Kakao Account > Manage Connected Services.2. Click [Log in with Kakao Account] in the Daum login screen and log in with your Kakao Account, Then, disconnect your Kakao Account in My Account.Please note that you cannot disconnect your Kakao Account in Kakao > Manage Connected Services if you Kakao Account. In this case, you can use Option 2, and will be asked to register a password during the disconnection process.

  • [KakaoAccount][Age verification / user identification][common]

    I entered correct Kakao Account information, but the user identification keeps failing.

    the ownership to your name and then submit relevant documents to Kakao.If you keep getting error messages during identification although you're using your own phone and have entered correct Kakao