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  • [KakaoAccount][Disabled account ][common]

    I want to get email verification to reactivate my Kakao Account but I am unable to receive the verification email.

    You have to go through email verification to reactivate your Kakao Account.If you are unable to receive emails to your Kakao Account email address, please contact our Customer Service with the following information:- Kakao Account email address- Reason you are unable to receive the verification email- Phone number used to sign up for Kakao Talk- Kakao Story profile name- Kakao services you have usedIf the above information match your Kakao Account information, we will be able to help you

  • [KakaoAccount][Disabled account ][common]

    I am still using Kakao services. Why has my Kakao Account been disabled?

    If you have signed up for multiple Kakao Accounts, those that are not active can be disabled. Please check the email address for your Kakao Account that is frequently used. The Kakao Account linked to your Kakao Talk can be found in Kakao Talk > More > Settings > Kakao Account.

  • [KakaoAccount][Disabled account ][common]

    I received a notification of account inactivity, but it is not my Kakao Account.

    It is likely that someone may have accidentally entered your email to create a Kakao Account, or the email address may have been used by another person previously.Check the Kakao Account profile or the sign up date during the Kakao Account password reset process. If the Kakao Account is not yours

  • [KakaoAccount][Disabled account ][common]

    Why does Kakao disable accounts?

    Kakao's policy on account inactivity was implemented in accordance with the Expiration System of

  • [KakaoAccount][Disabled account ][common]

    What happens if my account is disabled?

    , Etc.You will have to go through email verification to reactivate your Kakao Account. If you are still inactive 4 years after your account has been disabled, all your data and personal information will be deleted along with your Kakao Account. 

  • [KakaoAccount][Disabled account ][common]

    What is a disabled account?

    Kakao temporarily disables your account after 1 year of inactivity for security purposes. You will get a notification of account inactivity to your Kakao Account email one month before the account is disabled.If you don't want to have your Kakao Account disabled, please log into any Kakao Services with your Kakao Account on your mobile, or via our homepage. 

  • [KakaoAccount][Delete Kakao Account][common]

    I can't receive an account deletion email via my Kakao Account email.

    When you delete your Kakao Account, you will get an account deletion email with a list of linked "for Kakao" partner services or other services using your Kakao Account.If you can't receive the email because you have already deleted your account, go to Delete Kakao Account > Confirm Your Kakao address here does not mean your Kakao Account email will change.

  • [KakaoAccount][Delete Kakao Account][common]

    I've been informed that I can delete my Kakao Account after deleting linked service accounts or changing the settings. Under what circumstances am I not allowed to delete my Kakao Account?

    Your Kakao Account cannot be deleted immediately if the deletion is likely to result in financial issues or impact to other people's use of Kakao services.To delete your Kakao Account, please check first why your account cannot be deleted. Then, you can delete your Kakao Account after deleting linked service accounts or changing the settings. Please understand that your Kakao Account cannot be

  • [KakaoAccount][Delete Kakao Account][common]

    How do I delete my Kakao Account?

    Kakao Account allows you to enjoy various Kakao services such as Kakao Talk, Kakao Story and Kakao Games with one integrated account. Once you delete your Kakao Account, you can no longer use Kakao services including Kakao Story and Kakao Games. 1. When you unregister from Kakao Talk and Kakao Story, your Kakao Account will also be deleted as long as you don't have any other services linked to your Kakao Account.However, your Kakao Account cannot be deleted immediately if the deletion is likely

  • [KakaoAccount][Account compromise/hacking][common]

    I did log into my Kakao Account, but the IP location was different from my physical location.

    locations. If you received a Kakao Account Log In Notification and it is an act you do not recognize, please change your Kakao Account password as well as the password for your email account. Make sure your Kakao Account password is different from the password for your email account.