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  • [KakaoTalk][General][Android]

    What is the new "Your Orders" menu in the More tab?

    your orders made on the following services: Kakao Gifts, Kakao Talk Store, Kakao Talk Order, Makers with Kakao, and Kakao Farmer.Please note that the orders placed before 01-01-2017 are available from the services you have made orders on.

  • [KakaoTalk][Voice Call / Video Call][Android]

    What versions of KakaoTalk are required to use the free call feature?

    Android & iOS : KakaoTalk 5.1.0 or above (Android OS 4.0 or above)Please note that this feature may not work on some Android devices.

  • [KakaoTalk][Voice Call / Video Call][iPhone]

    Call was suddenly disconnected on KakaoTalk.

    KakaoTalk's calling freature can sometimes get disconnected if your network or your friend’s

  • [KakaoTalk][Kakao Account][iPhone]

    I can't remember my Kakao Account password.

    You can reset your Kakao Account password on Kakao Talk and Kakao Story apps, and Kakao's homepage ( Are you using Kakao Talk?- Open Kakao Talk app > More > Edit Profile> Kakao Account > Forgot your email or password? > Reset Password2. Are you using Kakao Story?- Open Kakao Talk app > Forgot your email or password? > Reset Password3. You can also find your Kakao Account on Kakao's homepage.- Login box on the right side of the Kakao website ( > Find

  • [KakaoTalk][General][iPhone]

    Is it free to make phone calls from KakaoTalk?

    Making a regular phone call by tapping the phone number in your friend's mini profile allows you to make a call without going into your device Contacts. You will be charged for the call according to your service plan.

  • [KakaoTalk][Profile][Android]

    I want to bring back my KakaoStory posts to my profile.

    Go to your KakaoStory's Settings and enable Link KakaoTalk Profile before you post a story. Posts you have set Public after you enable the setting will be displayed on your KakaoTalk profile. Please note that you must connect the same Kakao Account to your KakaoTalk and KakaoStory.

  • [KakaoTalk][Profile][iPhone]

    I linked my KakaoStory to KakaoTalk but I don't see any of my KakaoStory posts on my profile.

    Only the posts that were written after you enable the Link KakaoTalk Profile option will be displayed on your profile.

  • [KakaoTalk][General][Android]

    I forgot my passcode. What do I do?

    If you have forgotten your passcode, you need to delete and reinstall KakaoTalk. Please note that your data cannot be restored.

  • [KakaoTalk][Boards][iPhone]

    Is the Boards feature supported in all OS?

    Boards is currently available on Android and iOS and the KakaoTalk version must be 5.5.0 or above.

  • [KakaoTalk][General][Android]

    What kind of multimedia content can I send to my friends?

    friends' KakaoTalk profiles with other users. You can send up to 5 minutes of voice note and 300MB of video.