Shortcut to Main

Current Page

Kakao Customer Service Main

Help Search Result 340

Sort By

Select a category.

Help Search Result

  • [KakaoTalk][General][macOS]

    How do I log in to KakaoTalk on my Mac?

     You can log in with the Kakao Account e-mail address and password registered in KakaoTalk on your mobile device. On your mobile KakaoTalk go to More > Settings > Privacy > Kakao Account and register your primary e-mail address as your Kakao Account. Follow the instructions to complete the e-mail verification process.[What is a Kakao Account?] A Kakao Account is an account used to identify a KakaoTalk user using his/her e-mail address as an ID. You can create a Kakao Account with an email

  • [KakaoTalk][General][Android]

    I invited friends but they have not joined the chat room.

    If you send an invitation to a friend who has not installed KakaoTalk Cheez, the friend must install the app to enter the chat room. Ask your friend to install KakaoTalk Cheez and participate in the Cheez-Talk chat room.

  • [KakaoTalk][General][Android]

    How do I turn location services on or off?

    Location Services on KakaoTalk. When you choose to send a location from the multimedia menu in a. local weather) you can agree to allow KakaoTalk to enable location-based services. 2. To disable location servicesOn your KakaoTalk, go to More > Settings > Privacy > Location Services and disable

  • [KakaoTalk][Voice Call / Video Call][Android]

    How can I start a Free Call with a friend?

    To pull up your friend's KakaoTalk profile. 1) Locate the person on your Friends list and tap to

  • [KakaoTalk][General][iPhone]

    What is a KakaoTalk ID?

    KakaoTalk ID is an identification username to be used in place of a phone number. Users can easily search and add friends by KakaoTalk IDs instead of by phone number. 

  • [KakaoTalk][Paid Items][Android]

    I changed my mobile phone and the emoticons and themes that i have purchased have disappeared.

    If you create a Kakao account, you can restore your purchased items even if you change your device or phone number by logging in with your Kakao account.   * To create your Kakao account: Go to More > Settings > Kakao Account.   NOTE: Your items cannot be restored if you unregister from KakaoTalk.

  • [KakaoTalk][General][iPhone]

    Do I get birthday notifications for all my friends?

    KakaoStory and enabled the option to display their birthday on KakaoTalk profile. (To enable/disable this option, go to KakaoStory > Settings > Link KakaoTalk Profile > Birthday)  

  • [KakaoTalk][Kakao Account][Android]

    What do I do if I suspect that someone else has logged in with my Kakao Account?

    re-sign up for Kakao Account through phone number verification immediately, and change your phone number used at the time of KakaoTalk registration (issued by the mobile service carrier). 3. Other materials which may be helpful in proving the unauthorized use of your Kakao service account by someone else.

  • [KakaoTalk][General][Android]

    What is a KakaoTalk ID?

    KakaoTalk ID is an identification username used in place of a phone number. Users can easily search and add friends by KakaoTalk IDs instead of by phone number.  

  • [KakaoTalk][General][Android]

    I cannot use Cheez-Talk on my phone.

    Please update KakaoTalk Cheez to the latest version (*Version Info: 3.0).