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  • [KakaoTalk][Voice Call / Video Call][Android]

    What is the Free Call feature?

    Free Call is a feature allowing you to make a Voice/Video call for free with your KakaoTalk friends. 

  • [KakaoTalk][Profile][Android]

    What are the photos stacked up on the top-right corner of my cover photo?

    - updates on your profile, and updates on services linked to your Kakao Account.

  • [KakaoTalk][Kakao Account][iPhone]

    I can't remember my Kakao Account email.

    You can find your Kakao Account on Kakao Talk and Kakao Story apps, and Kakao's homepage ( Are you using Kakao Talk?- Open Kakao Talk app > More > Edit Profile> Kakao Account > Forgot your email or password? > Find Kakao Account2. Are you using Kakao Story?- Open Kakao Talk app > Forgot your email or password? > Find Kakao Account3. You can also find your Kakao Account on Kakao's homepage.- Login box on the right side of the Kakao website ( > Find Kakao

  • [KakaoTalk][Voice Call / Video Call][iPhone]

    My friend can't hear me during a Video Call/Voice Call.

    1) Go to your device settings and make sure that your microphone has been enabled for KakaoTalk. 2

  • [KakaoTalk][General][iPhone]

    Can I use KakaoTalk on an iPad/iPod touch?

    Yes, you can use KakaoTalk on your iPad/iPod touch. Install the application and enter a phone number where you can receive the SMS verification code on. You can use the same KakaoTalk service on your

  • [KakaoTalk][Profile][iPhone]

    I want to bring back my KakaoStory posts to my profile.

    Go to your KakaoStory's Settings and enable Link KakaoTalk Profile before you post a story. Posts you have set Public after you enable the setting will be displayed on your KakaoTalk profile. Please note that you must connect the same Kakao Account to your KakaoTalk and KakaoStory.

  • [KakaoTalk][General][KakaoTalk for PC]

    I think someone has used my Kakao Account to log in to the PC version.

    If you suspect that someone has logged in to your PC using your Kakao Account, you can take the device. Therefore, you can immediately find out if someone is using your Kakao Account. 2) Go to More or password of your Kakao Account. If you wish to investigate further into a possible ID theft KakaoTalk membership when you file a report. If you were not specifically harmed, there may be limitations in conducting the investigation. Since KakaoTalk does not have investigation rights, we are

  • [KakaoTalk][Voice Call / Video Call][iPhone]

    How can I start a Free Call with a friend?

    To pull up your friend's KakaoTalk profile. 1) Locate the person on your Friends list and tap to

  • [KakaoTalk][Send Gift][iPhone]

    How does "Gift Shop" work?

    1) "Gift Shop" from KakaoTalk > MoreGo to KakaoTalk [More > Gift Shop] and you will be redirected

  • [KakaoTalk][General][KakaoTalk for PC]

    I’m seeing an error message saying “Failed to log in.”

    as KakaoTalk for security reasons. In this case, you cannot use KakaoTalk.