Kakao Customer Service Main
Help Search Result
Sort By
Select a category.
Help Search Result
-
[KakaoMetro][General][Android] What is Favorites Backup?
You can save the Favorites list from your phone to your Kakao Account. In case you change your phone, you can retrieve your Favorites list backed up in your Kakao Account on your new phone right away. (*Only available to users who log in with their Kakao Account)◇How to back up FavoritesTab the : Save the Favorites list on your phone to your Kakao Account. If you have exported a Favorites list
-
[KakaoTalk][Paid Items][Android] What is a Choco?
Choco is currency users can use to pay for a wide variety of paid services provided in services operated by Kakao.
-
[KakaoMetro][General][iOS] Is the express train information also provided during route search?
For routes where express trains run, Kakao Metro considers both the express schedule and the
-
[KakaoMetro][General][Android] Is the express train information also provided during route search?
For routes where express trains run, Kakao Metro considers both the express schedule and the
-
[KakaoAccount][Disabled account ][common] What happens if my account is disabled?
, Etc.You will have to go through email verification to reactivate your Kakao Account. If you are still inactive 4 years after your account has been disabled, all your data and personal information will be deleted along with your Kakao Account.
-
[KakaoAccount][Log in][common] I entered my email and password and tapped the login button. Yet I still can't log in.
If there is a space in your Kakao Account email or password, the login button will not be activated (i.e. turn yellow).Make sure there is no space in your Kakao Account email or password, and your
-
[KakaoTalk][General][Android] I don't receive notifications for new messages.
notifications if your notification and vibration settings are turned off. - In your KakaoTalk, go to More
-
[KakaoTalk][General][Android] I don't receive notifications for new messages.
notifications if your notification and vibration settings are turned off.- In your KakaoTalk, go to More
-
[KakaoTalk][Send Gift][iPhone] How does "Gift Shop" work?
1) "Gift Shop" from KakaoTalk > MoreGo to KakaoTalk [More > Gift Shop] and you will be redirected
-
[KakaoTalk][Send Gift][Android] How do I send myself a gift?
1) "Gift Shop" from KakaoTalk > MoreSelect an item you wish to purchase and press "구매하기" OR press the coupon from "받은 선물함". No separate message is provided. 2) "Gift Shop" from KakaoTalk > More