Help Search Result

• [KakaoAccount][Sign up][common] I created a Kakao Account, but cannot log in.

  or abusing, Kakao reserves the right to cancel your account.

• [KakaoAccount][Sign up][common] I got a message, "Suspicious attempt has been detected. Please try again later." What do I do?

  or abusing, Kakao reserves the right to cancel your account.

• [KakaoAccount][Sign up][common] Is email verification required to create a Kakao Account?

  Kakao Account in the future, so all Kakao services except for Kakao Talk require email verificationKakao Account uses your email address as your ID. You may forget your email address or password for using the Kakao Account email to create a Kakao Account.Please provide an active email address as your Kakao Account email. If you use a company email or personal domain email, or if you delete the email account which you used for your Kakao Account, you may experience inconvenience as you will be

• [KakaoAccount][Find email/password][common] I was trying to find my password and the profile appeared, but it is not my profile.

  It is likely that someone may have accidentally entered your email to create a Kakao Account, or the email address may have been used by another person previously.If the Kakao Account is not yours

• [KakaoAccount][Find email/password][common] I am unable to get the verification via phone call to reset my password.

  verification via phone call, please try the following: - On your Kakao Talk or Kakao Story, go to Edit Profile > Kakao Account > Change Password and click "Forgot your password?" - If your previous phone

• [KakaoAccount][Find email/password][common] I am trying to find my password but don't know what my previous phone number is.

  phone number associated with your Kakao Account or the previous phone number used for Kakao Talk when Kakao Talk still installed on your previous device?Open Kakao Talk and you can find the previouslyTo prevent other people from logging in with your Kakao Account, you must provide your previous finding a password. You must remember your previous phone number because Kakao cannot tell you. If log in may already have a Kakao Account with a different phone number. Please ask the previous

• [KakaoAccount][Log in][common] I couldn’t remember my password and entered wrong ones several times. Now I get a message that I have exceeded the maximum number of attempts. When can I log in again?

  If the Kakao Account email and password do not match multiple times, login attempts can be restricted to protect the user. For security reasons, Kakao do not provide the maximum number of attemtps or

• [KakaoAccount][Log in][common] I entered correct Kakao Account information, but got a message that the email address and password do not match.

  provided correct information, your Kakao Account email or password may have been saved inaccurately Service with your Kakao Account email, and we will be able to check the status of your account.

• [KakaoAccount][Log in][common] I try to log in, but I get a message that I need to wait 72 hours without using it and try again.

  do not use Kakao Talk on your previous device for 72 hours and try logging in again," and can't logSomeone with a malicious intent may try to compromise your Kakao Account by stealing your Kakao ID and password. Kakao has protection measures to prevent such account compromise.If you get a message

• [KakaoAccount][Log in][common] I switched to a new phone. Can I restore my previous chats?

  To back up or restore your Kakao Talk chat history, please see information below.> How do I restore