Help Search Result

• [KakaoTalk][New Device/Phone Number][iPhone]

  If I have misplaced my phone or have cancelled my wireless contract, how do I unregister from KakaoTalk

  Go to http://www.kakao.com/talk/ko/contact > Categories and select Unregister. You can unregister through Customer Service or independently through SMS verification. If you are still unable to unregister, please contact the Customer Service with one of the following documents: - SKT users: User Agreement - KT users: User Registration Form - LG U+ users: User Confirmation Form The date of cancellation/misplacement and your signature must be included in the document.

• [KakaoTalk][General][iPhone]

  I get a message saying that Secret Chat is no longer available.

  If you reinstall KakaoTalk or change your mobile device, your encryption key will be changed.

• [KakaoTalk][General][KakaoTalk for PC]

  The program does not open with a message saying "KakaoTalk file has been damaged" even though it has

  KakaoTalk cannot be executed if the file has been tainted due to a virus or external program. 

• [KakaoTalk][Send Gift][iPhone]

  How do I send myself a gift?

  1) "Gift Shop" from KakaoTalk > MoreSelect an item you wish to purchase and press "구매하기" OR press "선물하기No separate message is provided. 2) "Gift Shop" from KakaoTalk > More > Settings > Privacy > Gift Box

• [KakaoTalk][Profile][Android]

  I unlinked KakaoStory from KakaoTalk, but my past updates are still shown on my Feed.

  Your past updates will not be automatically removed when you unlink KakaoStory from KakaoTalk. 

• [KakaoTalk][General][macOS]

  I can't remember my Kakao Account password.

   On your mobile KakaoTalk, go to More > Settings > Privacy > Kakao Account to change your password.

• [KakaoTalk][Profile][iPhone]

  I don’t want to show my profile updates on my Feed.

  Please make sure you have updated your KakaoTalk to version 5.4.0.

• [KakaoTalk][General][KakaoTalk for PC]

  I installed and ran the program, but nothing shows up on the screen.

  Check if your anti-virus program is blocking the KakaoTalk PC application. 

• [KakaoTalk][Back up & Restore Chats][iPhone]

  How do I delete my backed up chat history?

  On your KakaoTalk, go to More > Settings > Chats > Chat Backup and tap Delete Backup. 

• [KakaoTalk][Profile][iPhone]

  What is the thumbnail of photos in the upper right corner of my profile?

  If you have a same Kakao Account connected to KakaoTalk and KakaoStory, your KakaoStory posts set as