Help Search Result

• [KakaoTalk][General][iPhone]

  How do I find a friend using his/her ID?

  Go to Find > ID Search to search for a friend using his/her KakaoTalk ID.

• [KakaoTalk][Voice Call / Video Call / Voice Room][Android]

  What is the Free Call feature?

  Free Call is a feature allowing you to make a Voice/Video call for free with your KakaoTalk friends. 

• [KakaoTalk][Kakao Account][iPhone]

  I can't remember my Kakao Account email.

  You can find your Kakao Account with name or ID used in your profile on KakaoTalk or KakaoStory and thephone number you used to sign up for KakaoTalk. 2.

• [KakaoTalk][Voice Call / Video Call / Voice Room][iPhone]

  My friend can't hear me during a Video Call/Voice Call.

  1) Go to your device settings and make sure that your microphone has been enabled for KakaoTalk. 2) Please

• [KakaoTalk][General][iPhone]

  Can I use KakaoTalk on an iPad/iPod touch?

  Yes, you can use KakaoTalk on your iPad/iPod touch.You can use the same KakaoTalk service on your iPad/iPod touch once the SMS verification process is successfully

• [KakaoTalk][Profile][iPhone]

  I want to bring back my KakaoStory posts to my profile.

  Go to your KakaoStory's Settings and enable Link KakaoTalk Profile before you post a story. Posts you have set Public after you enable the setting will be displayed on your KakaoTalk profile. Please note that you must connect the same Kakao Account to your KakaoTalk and KakaoStory.

• [KakaoTalk][General][KakaoTalk for PC]

  I think someone has used my Kakao Account to log in to the PC version.

  Please bear in mind that you must maintain your KakaoTalk membership when you file a report.Since KakaoTalk does not have investigation rights, we are unable to help with issues related to account

• [KakaoTalk][Voice Call / Video Call / Voice Room][iPhone]

  How can I start a Free Call with a friend?

  To pull up your friend's KakaoTalk profile. 1) Locate the person on your Friends list and tap to open

• [KakaoTalk][Send Gift][iPhone]

  How does "Gift Shop" work?

  1) "Gift Shop" from KakaoTalk > MoreGo to KakaoTalk [More > Gift Shop] and you will be redirected to

• [KakaoTalk][General][KakaoTalk for PC]

  I’m seeing an error message saying “Failed to log in.”

  government offices, public institutions or certain companies may block the use of messenger programs such as KakaoTalkIn this case, you cannot use KakaoTalk.