Kakao Customer Service Main
Help Search Result 327
Sort By
Select a category.
카테고리
- All
- General
- Report/Restrictions
- General
- KakaoTalk Calendar
- Voice Call / Video Call / Voice Room
- Send Gift
- Voice Call / Video Call
- Profile
- Kakao Account
- Back up & Restore Chats
- Paid Items
- New Device/Phone Number
- Back up & Restore Chats
- Team Chat
- New Device/Phone Number
- Profile
- Paid Items
- Boards
- KakaoTalk Channel
Help Search Result
-
[KakaoTalk][General][Android]
How do I find a friend using his/her ID?Go to the Find tab (the magnifying glass icon) > Find button > ID Search to find your friends by KakaoTalk
-
[KakaoTalk][Voice Call / Video Call / Voice Room][Android]
What is the group call feature?This feature is available for KakaoTalk version 6.1.5 or above on Android and iOS.
-
[KakaoTalk][Voice Call / Video Call / Voice Room][iPhone]
How will I know if I'm receiving a Video Call/Voice Call?You will receive a push notification through KakaoTalk when you receive a Video Call or a Voice Call.
-
[KakaoTalk][General][Android]
How do I add friends to or remove them from Favorites?KakaoTalk allows you to add close friends to your Favorites list.
-
[KakaoTalk][General][Android]
Can I still chat for free when I am overseas and using an international roaming service?You can continue to use KakaoTalk for free by connecting to Wi-Fi.
-
[KakaoTalk][General][iPhone]
How do I add friends to or remove them from Favorites?KakaoTalk allows you to add close friends to your Favorites list.
-
[KakaoTalk][General][iPhone]
For how long are the messages stored on the server?KakaoTalk stores messages on the server for users who cannot check messages immediately.Also, if you do not log in to KakaoTalk Desktop for more than 3 days, you may not be able to check messages
-
[KakaoTalk][Back up & Restore Chats][Android]
Can I restore my chat history if I change my phone number or a device?you may restore your chat history by logging in with your previous Kakao Account when you sign up for KakaoTalk.YouRemove and reinstall KakaoTalk.3. Verify your new phone number.4.phone number, you may not complete this process and therefore you will be considered a new user for KakaoTalk.IfInstall KakaoTalk on your new device.3.
-
[KakaoTalk][Voice Call / Video Call / Voice Room][iPhone]
The camera doesn't turn on when I connect to a Video Call.1) In your device settings, check to see if your camera has been enabled for KakaoTalk. 2) If you hide
-
[KakaoTalk][General][Android]
Is it free to make phone calls from KakaoTalk?Making a regular phone call by tapping the phone number in your friend's mini profile allows you to make a call without going into your device Contacts. You will be charged for the call according to your service plan.