Kakao Customer Service Main
Help Search Result
Sort By
Select a category.
Help Search Result
-
[KakaoTalk][Voice Call / Video Call][iPhone] What is the Free Call feature?
Free Call is a feature allowing you to make a Voice/Video call for free with your KakaoTalk friends.
-
[KakaoTalk][Voice Call / Video Call][iPhone] What is the Free Call feature?
Free Call is a feature allowing you to make a Voice/Video call for free with your KakaoTalk friends.
-
[KakaoTalk][Profile][iPhone] I linked my KakaoStory to KakaoTalk but I don't see any of my KakaoStory posts on my profile.
Only the posts that were written after you enable the Link KakaoTalk Profile option will be displayed on your profile.
-
[KakaoTalk][Boards][Android] Is the Boards feature supported in all OS?
Boards is currently available on Android and iOS and the KakaoTalk version must be 5.5.0 or above.
-
[KakaoTalk][KakaoTalk Calendar][Android] If I leave a chatroom, will my events linked to the chatroom be deleted?
No, even if you leave a chatroom the events related to that chatroom will remain in your KakaoTalk Calendar.
-
[KakaoTalk][Kakao Account][iPhone] What is Kakao Account in Kakao Talk?
Kakao Account is an email based ID which is also used to check the subscriber of the Kakao Talk account.When you log in with Kakao Account in Kakao Talk > More, you can retrieve information previously used in KakaoTalk in case you change your phone or phone number in the future.* Information which Friends, items you purchased or received as gifts, Kakao Talk ID, profile photos, status message(For Kakao Talk account will be deleted.When you go though verification with a new phone number and
-
[KakaoTalk][Kakao Account][Android] What is Kakao Account in Kakao Talk?
Kakao Account is an email based ID which is also used to check the subscriber of the Kakao Talk account.When you log in with Kakao Account in Kakao Talk > More, you can retrieve information previously used in KakaoTalk in case you change your phone or phone number in the future.* Information which Friends, items you purchased or received as gifts, Kakao Talk ID, profile photos, status message(For Kakao Talk account will be deleted.When you go though verification with a new phone number and
-
[KakaoAccount][2-Step Verification][common] I tried to log in after setting up 2-Step Verification, but I haven't yet received a verification message.
If you have not received KakaoTalk or text message for 2-Step Verification, please check the followings: 1) KakaoTalk VerificationIf you're using KakaoTalk normally but have not received verification messages via KakaoTalk, check whether the account information entered for login matches up with the account information registered to KakaoTalk. You can check contact numbers and email information in [ KakaoTalk > My Profile > Settings > Profile Management ]. 2) Phone Number VerificationThere
-
[KakaoTalk][General][KakaoTalk for PC] How do I log in to the PC version?
You can log in with your Kakao Account e-mail address and password registered in KakaoTalk on your mobile device. On your mobile KakaoTalk, go to More > Settings > Privacy > Kakao Account and KakaoTalk user using his/her e-mail address as an ID. You can create a Kakao Account with an email address in More > Settings > Privacy > Kakao Account on your mobile. You can retrieve your KakaoTalk
-
[KakaoAccount][Log in][common] I tried to log into my Kakao Account from Kakao Talk and was asked to enter my previous phone number. Why do I need my previous phone number?
number if you want to log into Kakao Talk from a device different from the one whose number is associated with your Kakao Account. Please enter the phone number you previously verified for KakaoTalk.* If Kakao Talk is still installed on your previous device, you can find the previously verified phone number in Kakao Talk > More > Edit Profile. * To protect your Kakao Account, you may attempt to enter