Kakao Customer Service Main
Help Search Result
Sort By
Select a category.
Help Search Result
-
[KakaoTalk][General][iPhone] Do I get birthday notifications for all my friends?
KakaoStory and enabled the option to display their birthday on KakaoTalk profile. (To enable/disable this option, go to KakaoStory > Settings > Link KakaoTalk Profile > Birthday)
-
[KakaoTalk][Kakao Account][Android] What do I do if I suspect that someone else has logged in with my Kakao Account?
phone number used at the time of KakaoTalk registration (issued by the mobile service carrier). 3
-
[KakaoTalk][General][Android] What is a KakaoTalk ID?
KakaoTalk ID is an identification username used in place of a phone number. Users can easily search and add friends by KakaoTalk IDs instead of by phone number.
-
[KakaoTalk][General][Android] I cannot use Cheez-Talk on my phone.
Please update KakaoTalk Cheez to the latest version (*Version Info: 3.0).
-
[KakaoTalk][General][iPhone] How do I find a friend using his/her ID?
Go to Find > ID Search to search for a friend using his/her KakaoTalk ID.
-
[KakaoTalk][Voice Call / Video Call][Android] What is the Free Call feature?
Free Call is a feature allowing you to make a Voice/Video call for free with your KakaoTalk friends.
-
[KakaoTalk][General][Android] My Cheez-Talk is too slow.
KakaoTalk Cheez may not work properly on low-specification devices. (IOS : 8.0, AND : 4.3 or lower)
-
[KakaoTalk][Kakao Account][iPhone] I can't remember my Kakao Account email.
You can find your Kakao Account on Kakao Talk and Kakao Story apps, and Kakao's homepage (www.kakao.com/main).1. Are you using Kakao Talk?- Open Kakao Talk app > More > Edit Profile> Kakao Account > Forgot your email or password? > Find Kakao Account2. Are you using Kakao Story?- Open Kakao Talk Kakao Talk profile and Phone Number- Are you using Kakao Talk or Kakao Story?You can find your Kakao Account with name or ID used in your profile on KakaoTalk or KakaoStory and the phone number you
-
[KakaoTalk][Voice Call / Video Call][iPhone] My friend can't hear me during a Video Call/Voice Call.
1) Go to your device settings and make sure that your microphone has been enabled for KakaoTalk. 2
-
[KakaoTalk][General][iPhone] Can I use KakaoTalk on an iPad/iPod touch?
Yes, you can use KakaoTalk on your iPad/iPod touch. Install the application and enter a phone number where you can receive the SMS verification code on. You can use the same KakaoTalk service on your