Help Search Result

• [KakaoTalk][General][macOS]

  What is Mac registration?

   User verification is required to ensure security in KakaoTalk for Mac.

• [KakaoTalk][General][macOS]

  My friend's name is shown differently in the mobile version and Mac version.

   The names of your KakaoTalk friends are based on the names in your mobile contacts. 

• [KakaoTalk][General][KakaoTalk for PC]

  What file formats can I send from KakaoTalk PC?

  You can send files from KakaoTalk PC in the following formats: [Images]jpg, jpeg, gif, bmp, png, tif,mpeg, mov, flv and ogv [Audio] mp3, wav, flac, tta, tak, aac, wma, ogg and m4a[Documents]doc, docx, hwp

• [KakaoTalk][General][KakaoTalk for PC]

  Can I download files sent from KakaoTalk PC on my KakaoTalk Mobile?

  If you are an Android user, you can download  files on KakaoTalk 4.0 or later.

• [KakaoTalk][General][KakaoTalk for PC]

  How do I log in to the PC version?

  You can log in with your Kakao Account e-mail address and password registered in KakaoTalk on your mobileOn your mobile KakaoTalk, go to More > Settings > Privacy > Kakao Account and register your primary e-mailA Kakao Account is an account used to identify a KakaoTalk user using his/her e-mail address as an IDYou can retrieve your KakaoTalk data in case you lose your mobile device or change your phone number.

• [KakaoTalk][General][KakaoTalk for PC]

  I can’t remove KakaoTalk from my PC.

  Open the Windows Task Manager, end KakaoTalk.exe on the Processes list and try again. 

• [KakaoTalk][General][KakaoTalk for PC]

  I forgot the password for my Kakao Account.

  On your mobile KakaoTalk, go to More > Settings > Privacy > Kakao Account to change your password. 

• [KakaoTalk][General][KakaoTalk for PC]

  Can I check or deregister PCs on my mobile device?

  On your mobile KakaoTalk, go to More > Settings > Privacy > Manage Devices to manage your registered

• [KakaoTalk][General][KakaoTalk for PC]

  What are the system requirements for the PC version of KakaoTalk?

  The recommended Windows version for running the PC version of KakaoTalk is as follows: Windows XP SP2

• [KakaoTalk][General][KakaoTalk for PC]

  I’m seeing an error message saying “Failed to log in.”

  government offices, public institutions or certain companies may block the use of messenger programs such as KakaoTalkIn this case, you cannot use KakaoTalk.