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  • [KakaoTalk][General][Android]

    Why do I need my previous phone number when I log in with my Kakao account or try to find my password?

    your Kakao account and your previous KakaoTalk data, including your friends list and KakaoTalk ID, cannot be restored. with your Kakao account.  If you have forgotten your previous phone number, you cannot log in with

  • [KakaoTalk][Voice Call / Video Call][Android]

    Are voice calls and video calls on KakaoTalk free?

    All calls on KakaoTalk are free when made using Wi-Fi. If you need to use data to make the call

  • [KakaoTalk][General][macOS]

    How do I log in to KakaoTalk on my Mac?

     You can log in with the Kakao Account e-mail address and password registered in KakaoTalk on your mobile device. On your mobile KakaoTalk go to More > Settings > Privacy > Kakao Account and register KakaoTalk user using his/her e-mail address as an ID. You can create a Kakao Account with an email address in More  > Settings > Privacy > Kakao Account on your mobile. You can retrieve your KakaoTalk your primary e-mail address as your Kakao Account. Follow the instructions to complete the e-mail

  • [KakaoAccount][Linked Daum ID][common]

    I don’t want to use Daum services using my Kakao Account. How do I disconnect it?

    There are two ways to disconnect your Daum ID from your Kakao Account.1. Disconnect your Kakao Account in Kakao Account > Manage Connected Services.2. Click [Log in with Kakao Account] in the Daum login screen and log in with your Kakao Account, Then, disconnect your Kakao Account in My Account.Please note that you cannot disconnect your Kakao Account in Kakao > Manage Connected Services if you Kakao Account. In this case, you can use Option 2, and will be asked to register a password during the disconnection process.

  • [KakaoTalk][General][Android]

    I invited friends but they have not joined the chat room.

    If you send an invitation to a friend who has not installed KakaoTalk Cheez, the friend must install the app to enter the chat room. Ask your friend to install KakaoTalk Cheez and participate in the Cheez-Talk chat room.

  • [KakaoTalk][General][Android]

    How do I turn location services on or off?

    Location Services on KakaoTalk. When you choose to send a location from the multimedia menu in a. local weather) you can agree to allow KakaoTalk to enable location-based services. 2. To disable location servicesOn your KakaoTalk, go to More > Settings > Privacy > Location Services and disable

  • [KakaoTalk][Voice Call / Video Call][Android]

    How can I start a Free Call with a friend?

    To pull up your friend's KakaoTalk profile. 1) Locate the person on your Friends list and tap to

  • [KakaoTalk][General][iPhone]

    What is a KakaoTalk ID?

    KakaoTalk ID is an identification username to be used in place of a phone number. Users can easily search and add friends by KakaoTalk IDs instead of by phone number. 

  • [KakaoTalk][Paid Items][Android]

    I changed my mobile phone and the emoticons and themes that i have purchased have disappeared.

    > Settings > Kakao Account.   NOTE: Your items cannot be restored if you unregister from KakaoTalk. If you create a Kakao account, you can restore your purchased items even if you change your device or phone number by logging in with your Kakao account.   * To create your Kakao account: Go to More

  • [KakaoTalk][General][iPhone]

    Do I get birthday notifications for all my friends?

    KakaoStory and enabled the option to display their birthday on KakaoTalk profile. (To enable/disable this option, go to KakaoStory > Settings > Link KakaoTalk Profile > Birthday)