Kakao Customer Service Main
Help Search Result 20
Select a category.
Help Search Result
[KakaoTalk][General][iPhone]What is the new "Your Orders" menu in the More tab?
In Your Orders, you can view the list of items you have ordered on KakaoTalk.For now, you can check your
[KakaoTalk][General][iPhone]Do I get birthday notifications for all my friends?
entered their birthday information on KakaoStory and enabled the option to display their birthday on KakaoTalk(To enable/disable this option, go to KakaoStory > Settings > Link KakaoTalk Profile > Birthday)
[KakaoTalk][General][iPhone]It looks different when I share a URL in the KakaoTalk chatroom.
KakaoTalk v5.0.0 includes a new preview feature for URLs entered in the chatroom.
[KakaoTalk][General][iPhone]I unlinked my KakaoStory from KakaoTalk but I still see my KakaoStory posts.
Posts that were written before you disable the Link KakaoTalk Profile option will not be affected.
[KakaoTalk][General][iPhone]For how long are the messages stored on the server?
KakaoTalk stores messages on the server for users who cannot check messages immediately.Also, if you do not log in to KakaoTalk Desktop for more than 3 days, you may not be able to check messages
[KakaoTalk][General][iPhone]What is a KakaoTalk ID?
KakaoTalk ID is an identification username to be used in place of a phone number.Users can easily search and add friends by KakaoTalk IDs instead of by phone number.
[KakaoTalk][General][iPhone]My KakaoTalk app is loading slowly.
Your app may take a longer time to launch if you have too many chatrooms or unread messages. We suggest you read all unread messages and leave chatrooms once you finish chatting with your friends. To leave a chatroom, tap the "Edit" button on the top-left corner of the Chats tab. Then tap the "-" button on the left of the chatroom you want to leave and the "Leave" button will appear.You can also swipe a chatroom to left from the Chats tab and tap the "Leave" button. Please note that if you leave a chatroom, the chatroom and its chat history will be permanently deleted.
[KakaoTalk][General][iPhone]How do I turn location services on or off?
services Our Location Services Policy is shown the first time you choose to use Location Services on KakaoTalklocation-based feature in relation to your search results (e.g. local weather) you can agree to allow KakaoTalkTo disable location servicesOn your KakaoTalk, go to More > Settings > Privacy > Location Services and
[KakaoTalk][General][iPhone]I received a message that reads "The connection to the KakaoTalk server has been terminated because your
Please immediately verify your phone number, re-register to KakaoTalk, change your Kakao account password, then log in to KakaoTalk.
[KakaoTalk][General][iPhone]I forgot my password. What do I do?
If you have forgotten your passcode, you need to delete and reinstall KakaoTalk.