Kakao Customer Service Main
Help Search Result 58
Sort By
Select a category.
Help Search Result
-
[KakaoTalk][Report/Restrictions][Common]
Please tell us about juvenile protective measures in Open Chat.request of the user under 19 or his/her legal representative to protect children and juveniles in the KakaoTalkidentity (ex. identification card or subscription document for the relevant telecommunication service) - KakaoTalkProxy Statement for Counselling (Download) - KakaoTalk user's seal certificate or personal signatureOnce you leave the KakaoTalk, you must request protective measures again when you rejoin KakaoTalk.
-
[KakaoTalk][Report/Restrictions][macOS]
Can I report a message from a person added as my friend?[How to delete a friend] 1) Right-click the other party's profile on the KakaoTalk Friends list and select[Hide]. 2) Press Settings (cogwheel) on the bottom left side of KakaoTalk and click [Configuration].
-
[KakaoTalk][Report/Restrictions][Android]
Can I report a message from a person added as my friend?[How to delete a friend] 1) Press long the friend profile on the KakaoTalk Friends list and click [Hide
-
[KakaoTalk][Report/Restrictions][iOS]
Can I report a message from a person added as my friend?[How to delete a friend] 1) Swipe the other party's profile to the left on the KakaoTalk Friends list
-
[KakaoTalk][Report/Restrictions][Windows]
Can I report a message from a person added as my friend?[How to delete a friend] 1) Right-click the other party's profile on the KakaoTalk Friends list and select
-
[KakaoTalk][Report/Restrictions][Common]
What are service restrictions?To protect KakaoTalk users’ pleasant and safe activities, we have restricted the use of KakaoTalk forthe Calendar functions limited• KakaoTalk sign-up/withdrawal limited• Other functions[What can I do• Please check the detailed information displayed when the KakaoTalk app is running.• If you inquiredetails about our Operation Policy, please refer to the page below.]• Kakao Operation Policy https://www.kakao.comlang=en• KakaoTalk Operation Policy https://kakao.com/talksafety/en/policy/overview
-
[KakaoTalk][Report/Restrictions][Common]
Am I restricted from using KakaoTalk when sending massive messages to many people?filed for the same message.When the restrictions apply, the message 'You are restricted from using KakaoTalkand systems, such as illegal advertising messages, etc.Users can freely send and receive messages via KakaoTalkdetails about our Operation Policy, please refer to the page below.]• Kakao Operation Policy https://www.kakao.comlang=en• KakaoTalk Operation Policy https://kakao.com/talksafety/en/policy/overview
-
[KakaoTalk][Report/Restrictions][Common]
Please cancel user protection measures..]• Kakao Operation Policy https://www.kakao.com/policy/oppolicy?lang=en• KakaoTalk Operation Policy https://kakao.com/talksafety/en/policy/overview
-
[KakaoTalk][Report/Restrictions][Common]
What happens if someone reported me in an open chatroom?Operation Policy.Note that even with the single transmission, we may permanently suspend the use of KakaoTalkdetails about our Operation Policy, please refer to the page below.]• Kakao Operation Policy https://www.kakao.comlang=en• KakaoTalk Operation Policy https://kakao.com/talksafety/en/policy/overview
-
[KakaoTalk][Report/Restrictions][Common]
The message stating 'This message has been reported and hidden' is shown in the Open Chatroom. What does that mean?.]• Kakao Operation Policy https://www.kakao.com/policy/oppolicy?lang=en• KakaoTalk Operation Policy https://kakao.com/talksafety/en/policy/overview