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  • [KakaoAccount][Account compromise/hacking][common]

    I received a login notification via email or Kakao Talk message although I have not logged in.

    When you log into Kakao Game, Kakao Story, Kakao Talk, etc. using Kakao Account email address and password, login history is sent to you via Kakao Talk or your Kakao Account email address.If it is an act you do not recognize, you can protect your Kakao Account by clicking "Change Password" at the bottom of the notification.

  • [KakaoAccount][Log in][common]

    I tried to log into my Kakao Account from Kakao Talk and was asked to enter my previous phone number. Why do I need my previous phone number?

    number if you want to log into Kakao Talk from a device different from the one whose number is associated with your Kakao Account. Please enter the phone number you previously verified for KakaoTalk.* If Kakao Talk is still installed on your previous device, you can find the previously verified phone number in Kakao Talk > More > Edit Profile. * To protect your Kakao Account, you may attempt to enterPrevious phone number is the phone number of the device used to log in with the Kakao Account

  • [KakaoAccount][Login Restriction by Country][common]

    I tried to log in after setting up Login Restriction by Country, but I haven't yet received a verification message.

    If you have not received KakaoTalk message or email for Additional Verification, please check the followings: 1) KakaoTalk Verification If you're using KakaoTalk normally but have not received verification messages via KakaoTalk, check whether the account information entered for login matches up with the account information registered to KakaoTalk. You can check contact numbers and email information in [ KakaoTalk > My Profile > Settings > Profile Management ]. 2) Backup Email There may

  • [KakaoAccount][Find email/password][common]

    I can't remember my Kakao Account email.

    You can find your Kakao Account on Kakao Talk and Kakao Story apps, and Kakao's homepage (www.kakao.com/main).1. Are you using Kakao Talk? - Open Kakao Talk app > More > Edit Profile> Kakao Account > Forgot your email or password? > Find Kakao Account2. Are you using Kakao Story? - Open Kakao Talk Kakao Account- Are you using Kakao Talk or Kakao Story?You can find your Kakao Account with name or ID used in your profile on KakaoTalk or KakaoStory and the phone number you used to sign up for KakaoTalk

  • [KakaoAccount][Disabled account ][common]

    I am still using Kakao services. Why has my Kakao Account been disabled?

    to your Kakao Talk can be found in Kakao Talk > More > Settings > Kakao Account.If you have signed up for multiple Kakao Accounts, those that are not active can be disabled. Please check the email address for your Kakao Account that is frequently used. The Kakao Account linked

  • [KakaoAccount][Delete Kakao Account][common]

    How do I delete my Kakao Account?

    Kakao Account allows you to enjoy various Kakao services such as Kakao Talk, Kakao Story and Kakao services including Kakao Story and Kakao Games. 1. When you unregister from Kakao Talk and Kakao your Kakao Account from Kakao Talk or Kakao Story > More > Edit Profile > Kakao Account > Manage which you will have access after unregistering from Kakao Talk and Kakao Story.If you receive a message that your Kakao Account will not be deleted even after you unregister from Kakao Story and Kakao Talk

  • [KakaoAccount][2-Step Verification][common]

    I tried to log in after setting up 2-Step Verification, but I haven't yet received a verification message.

    If you have not received KakaoTalk or text message for 2-Step Verification, please check the followings:  1) KakaoTalk VerificationIf you're using KakaoTalk normally but have not received verification messages via KakaoTalk, check whether the account information entered for login matches up with the account information registered to KakaoTalk. You can check contact numbers and email information in [ KakaoTalk > My Profile > Settings > Profile Management ].   2) Phone Number VerificationThere

  • [KakaoAccount][Find email/password][common]

    I can't remember my Kakao Account password.

    You can reset your Kakao Account password on Kakao Talk and Kakao Story apps, and Kakao's homepage (www.kakao.com/main).1. Are you using Kakao Talk? - Open Kakao Talk app > More > Edit Profile> Kakao Account > Forgot your email or password? > Reset Password2. Are you using Kakao Story? - Open Kakao Talk your password: - From Kakao Talk > More > Edit Profile> Kakao Account > Change Password - From Kakao app > Forgot your email or password? > Reset Password3. You can also find your Kakao Account

  • [KakaoAccount][Login Restriction by Country][common]

    I am unable to log in from a country that is not permitted from logging in.

    verifying your KakaoTalk or email. Confirm the login request message sent to your phone's KakaoTalk or enter the verification number sent to the email saved in your Kakao Account or contacts to login. Please

  • [KakaoAccount][Account protection measures][common]

    I received an email titled 'Measures taken to protect your Kakao Account". What is this?

    notification email is sent to the user's Kakao Talk or Kakao Account email.If you received this email Kakao Talk or Kakao Story app > More or Settings > Kakao Account > Reset Password* On Kakao Talk orWhen we detect a suspicious login attempt, the user's Kakao Account is locked temporarily and a, you are required to reset your password to use Kakao Services again.[How to reset your password]* On Kakao Story app > Kakao Account login page > Click "Forgot your email or password?" > Select "Reset

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