Shortcut to Main
Current Page

Kakao Customer Service Main

Help Search Result 427

Sort By

Select a category.

Help Search Result

  • [KakaoTalk][General][KakaoTalk for PC]

    The program does not open with a message saying "KakaoTalk file has been damaged" even though it has been installed successfully.

    doesn't work, run a virus check. KakaoTalk cannot be executed if the file has been tainted due to a virus or external program. 

  • [KakaoAccount][Linked Daum ID][common]

    What is a Daum ID linked to Kakao Account?

    Now you can log in using your Kakao Account instead of your Daum ID to use Daum services.From the Daum Login screen, you can sign up for a Daum account by choosing "Log in with Kakao Account". Or, if you connect your Daum ID and Kakao Account in My Account in Daum, and you will see the Daum ID linked to your Kakao Account in Kakao Account > Manage Connected Services.When you click [Log in with Kakao Account] in the Daum login screen and log in with your Kakao Account, you can use Daum services via the linkd Daum ID. 

  • [KakaoAccount][Sign up][common]

    I created a Kakao Account, but cannot log in.

    or abusing, Kakao reserves the right to cancel your account.

  • [KakaoTalk][General][KakaoTalk for PC]

    I forgot the password for my Kakao Account.

    On your mobile KakaoTalk, go to More > Settings > Privacy > Kakao Account to change your password. 

  • [KakaoAccount][Sign up][common]

    Is email verification required to create a Kakao Account?

    Kakao Account in the future, so all Kakao services except for Kakao Talk require email verificationKakao Account uses your email address as your ID. You may forget your email address or password for using the Kakao Account email to create a Kakao Account.Please provide an active email address as your Kakao Account email. If you use a company email or personal domain email, or if you delete the email account which you used for your Kakao Account, you may experience inconvenience as you will be

  • [KakaoMetro][General][Android]

    Do I have to log in to use Kakao Metro?

    Search. However, when you log in with your Kakao Account, you can back up or restore Favorites, which

  • [KakaoTalk][Paid Items][Android]

    Must I have a Kakao account to use Chocos?

    If the Kakao app is deleted due to reasons such as change of device or phone number, previous information, which includes your Choco balance, can be restored if you own a Kakao account. Kakao account is a safety net used to safely protect your precious personal information, so we strongly advise that you make a Kakao account.  

  • [KakaoTalk][Paid Items][Android]

    Do I have to connect to Kakao account?

    Creating a Kakao account is not required. However, if you connect to Kakao account using your device changes. Your purchased items may be deleted if you replace your device or change phone number without connecting to Kakao account. 

  • [KakaoMetro][General][iOS]

    Do I have to log in to use Kakao Metro?

    Search. However, when you log in with your Kakao Account, you can back up or restore Favorites, which

  • [KakaoTalk][General][Android]

    What is Cheez-Talk?

    Cheez-Talk is a new chat service where you can use animated GIFs.You can create an animated GIF by have chats.The GIF shared on Cheez-Talk will be deleted in 24 hours.