Shortcut to Main
Current Page

Kakao Customer Service Main

Help Search Result 427

Sort By

Select a category.

Help Search Result

  • [KakaoMetro][General][iOS]

    What is Favorites Backup?

    You can save the Favorites list from your phone to your Kakao Account. In case you change your phone, you can retrieve your Favorites list backed up in your Kakao Account on your new phone right away. (*Only available to users who log in with their Kakao Account)◇How to back up FavoritesTab the : Save the Favorites list on your phone to your Kakao Account. If you have exported a Favorites list

  • [KakaoMetro][General][Android]

    What is Favorites Backup?

    You can save the Favorites list from your phone to your Kakao Account. In case you change your phone, you can retrieve your Favorites list backed up in your Kakao Account on your new phone right away. (*Only available to users who log in with their Kakao Account)◇How to back up FavoritesTab the : Save the Favorites list on your phone to your Kakao Account. If you have exported a Favorites list

  • [KakaoTalk][Report/Restrictions][iOS]

    I want to report messages sent by the host or other participants in the Open Group Chat where I participate.

    If you receive a message that violates KakaoTalk Operation Policy from a person in an Open Group you reported after reporting.[Other]• Please see here to check if KakaoTalk Operation Policy is disappear from the Chats list.[Other]• Please see here to check if KakaoTalk Operation Policy is violated. relevant Kakao team.• Every message from this participant will be blocked. You are unable to cancel what [Complete].[Important!]• The reported message will be sent to a relevant Kakao team.• You can no

  • [KakaoTalk][Report/Restrictions][Android]

    I want to report messages sent by the host or other participants in the Open Group Chat where I participate.

    If you receive a message that violates KakaoTalk Operation Policy from a person in an Open Group you reported after reporting.[Other]• Please see here to check if KakaoTalk Operation Policy is disappear from the Chats list.[Other]• Please see here to check if KakaoTalk Operation Policy is violated. relevant Kakao team.• Every message from this participant will be blocked. You are unable to cancel what [Complete].[Important!]• The reported message will be sent to a relevant Kakao team.• You can no

  • [KakaoTalk][Report/Restrictions][Common]

    The open chatroom that I created does not appear in the search results.

    Operation Policy https://www.kakao.com/policy/oppolicy?lang=en• KakaoTalk Operation Policy https://www.kakao.com/kakaoTalkOperationalPolicy?lang=en images O, X:[For more details about our Operation Policy, please refer to the page below.]• Kakao

  • [KakaoAccount][Disabled account ][common]

    What happens if my account is disabled?

    , Etc.You will have to go through email verification to reactivate your Kakao Account. If you are still inactive 4 years after your account has been disabled, all your data and personal information will be deleted along with your Kakao Account. 

  • [KakaoAccount][Log in][common]

    I entered my email and password and tapped the login button. Yet I still can't log in.

    If there is a space in your Kakao Account email or password, the login button will not be activated (i.e. turn yellow).Make sure there is no space in your Kakao Account email or password, and your

  • [KakaoTalk][Paid Items][Android]

    What is a Choco?

    Choco is currency users can use to pay for a wide variety of paid services provided in services operated by Kakao

  • [KakaoMetro][General][iOS]

    Is the express train information also provided during route search?

    For routes where express trains run, Kakao Metro considers both the express schedule and the

  • [KakaoMetro][General][Android]

    Is the express train information also provided during route search?

    For routes where express trains run, Kakao Metro considers both the express schedule and the